Role Purpose

A role within the Asset Management Team, responsible for the end-to-end Simple stock recycling work stream, within the London portfolio.

The role has accountability for ensuring that all Simple stock recycling is completed within agreed timescales, to the agreed standard, and that service providers deliver against framework agreement obligations in a safe and compliant way.

The Asset Recycling Manager will report into the Asset Recycling Lead, focussed on ensuring we deliver a standard, quality product for new customers efficiently, effectively and at pace.

Responsibilities

Key Accountabilities

Asset Recycling (reletting)

Accountable for end-to-end Simple stock recycling process, minimising void duration from hand back to letting ready.
Complete pre and final hand back inspections following notice of terminations, ensuring the condition of the property is accurately captured.
Scope all simple reletting projects, ensuring the finished product meets the reletting standard, taking the opportunity to accelerate delivery where possible.
Ensure appropriate preconstruction surveys/information are in place before works start.
Manage the delivery of all simple reletting projects within your portfolio, including review of RAMS/SSOW and Construction Phase Plans (CPP) as required for safe, compliance works delivery.
Monitor workmanship through the project and post-inspection outcomes, holding contractors to account for defects, recalls and poor quality.
Support the Reletting Programme Manager & Commercial Team with evidence and feedback for supplier performance reviews.
Complete and document all practical completions and handovers, confirming units meet the letting standard and are customer ready.
Ensure any relevant compliance certification is uploaded into Keystone following the project, so a new Customer is able to view.
Ensure pace is maintained when there is an Arch exam, and agreed timelines are maintained, with minimal delays.
Identify, resolve and escalate blockers early (utilities, access, landlord consents, asbestos info, surveys, customer decisions).
Communicate through Keystone accurate completion forecasts and risks, coordinate with lettings, operations, FM, compliance, utilities, and customer teams appropriately.
Effective & accurate use of systems such as Keystone, Horizon, CAFM & other 3rd party supporting systems/platforms to maintain accurate audit & records of activity as necessary.
Ensure all system actions assigned to you are moved through within SLA to maintain programme timelines.

Skills

SKILLS, KNOWLEDGE, AND EXPERIENCE

Essential

Proven experience in FM, construction or project delivery (including contractor management).
Strong working knowledge of building safety and compliance requirements relating to commercial properties.
Awareness & understanding of health, safety, and compliance regulations, including CDM.
Capabilities & experience to scope & manage maintenance and construction projects, including appropriate approval of SSOW/RAMS CPP’s.
Proficiency in using FM software (CAFM) and digital tools used for work ordering, compliance tracking, reporting and record keeping.
Excellent written and verbal communication skills.
Strong decision-making and problem-solving abilities.
Strong interpersonal skills to maintain positive relationships.
Ability to manage multiple properties and projects simultaneously.

Desirable

Relevant certifications in facilities management, property management, or real estate (e.g., CPM, RICS).

Behavioural / leadership

Communicates clearly, manages expectations, and handles escalations with empathy and professionalism.
Takes responsibility for outcomes, follows through on actions, and maintains strong audit trails.
Balances competing risks (safety, compliance, service, cost) and makes timely, defensible decisions.
Partners effectively with internal teams, contractors and stakeholders to deliver joined-up outcomes.
Learns from non-conformance and complaints, embeds preventive actions, and shares learning across teams.

· Takes a proactive approach to onboarding new technological advancements and or wider processes within the business.