Job Location: Kenya

About the Role

The role holder will focus on three key aspects of Last Mile Distribution. The first will be to conduct last mile service task that include delivery and exchange of LPG cooking equipment. Second, the depot executive will be identifying, onboarding, training and auditing staff and independent contractors to support a great last mile customer experience. Third, the executive will be accountable for all stock movements in and out of the depot.

Responsibilities

Last mile task completion

Conduct customer installations, cylinder exchange, meter exchanges and in house service events
Ensure people and transport are available to complete deliveries
Regular audits of completed events and inspections to identify and address any issues or discrepancies promptly

Last Mile team management

Onboard and train last mile staff and independent contractors
Development of a motivated and engaged team through coaching, feedback, and recognition
Provision of comprehensive in-field training and field coaching of installers to enhance their product knowledge and job skills.
Evaluation of training effectiveness through assessments and feedback from team members
Continuous development of staff through ongoing training sessions

Stock management

Accurate tracking of inventory levels to prevent overstocking or stockouts.
Minimization of inventory loss through effective loss prevention measures.

Depot compliance

Ensure depot meets all relevant LPG regulations and guidelines related to stock management and retail operations

Skills

The ability to operate a motorcycle
A certificate or diploma in business or other related course or related experience
1 year relevant experience
Utmost professionalism while interacting with customers in their homes
Strong organization and time management skills
Demonstrated reliability and trustworthiness.
A strong ability to work collaboratively as part of a team.
A friendly and approachable personality, communicate openly, and remain receptive to learning and feedback.
A self-driven and proactive approach to work.
The ability to set and meet targets, structured approach to running operations
Experience working within informal settlements
Strong reading and verbal skills

Benefits

Professional growth in a dynamic, rapidly expanding, high-social-impact industry
An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.

We place great importance on sustaining a diverse, inclusive work environment.

We believe that innovation and understanding comes from diversity on every spectrum. We work to make sure every Sun King team member knows that they belong, knowing that sustaining an inclusive workplace requires conscious effort and is a continuous journey, not an end-state.

Sun King recruits, employs, trains, compensates and promotes people based on their experience, skills, effort, and results. We explicitly prohibit discrimination on the basis

of race, religion, caste, national origin, color, gender, marital status, family structure, sexual orientation, HIV/AIDS status, or disability.