Be the Connection That Helps Patients Access the Care They Deserve.

Schedule: Monday - Friday, 40 hours weekly.

As a Patient Care Specialist in our primary care team, you’ll be at the heart of our mission to Inspire Hope. Promote Wellness. You’ll support patients—especially those with no or limited insurance—by coordinating referrals, managing assistance programs, and ensuring they get the right care at the right time. This full-time, Monday–Friday role is perfect for someone who thrives on helping others navigate the healthcare system with compassion and clarity.

This is a great opportunity for someone who:

Finds fulfillment in supporting underserved or uninsured individuals
Enjoys being a vital link between patients and their care teams
Is detail-oriented, organized, and energized by fast-paced clinic environments
Wants to contribute meaningfully to a mission-driven nonprofit in rural healthcare

Responsibilities

Coordinate referrals, pre-authorizations, and appointments for diagnostic services and specialty care
Support patients in enrolling in Patient Assistance Programs for medication access
Track and manage referrals, test results, and documentation within electronic health records
Communicate test results to patients under provider direction
Collaborate across departments to ensure integrated and culturally competent care
Help connect patients to community resources outside of standard primary care

Skills

High School/GED required
Associate’s/Bachelor’s in nursing preferred

WORK EXPERIENCE

At least two (2) years of equivalent work experience required if an associate degree or medical assistant certification is not obtained
At least two (2) years medical office experience required
Social work and behavioral health knowledge experience preferred
Knowledge of Microsoft Office Suite required
Ability to maintain confidentiality required