Provide basic IT support for Windows and Linux systems
Perform basic network troubleshooting
Replace hardware components and provide hardware support
Maintain and support data acquisition stations
Set up and configure employee laptopsIdentify, document, and resolve basic IT issues
Provide on-site IT support during production days
Ensure on-site presence throughout production operations, including weekends

Degree in Computer Science, Business Informatics, or a comparable qualification
Several years of practical experience in IT administration or IT operations
Practical experience with cloud infrastructures, ideally AWS and/or Microsoft Azure
Good knowledge of Microsoft 365 and common enterprise software
Experience in analyzing and troubleshooting technical issues, as well as providing 1st- and 2nd-level support
Independent, structured, and solution-oriented working approach
Very good written and spoken English skills