This is what awaits you

Sound like a role for you? We look forward to receiving your application and welcoming you to our team in Uslar.

Your mission

You handle enquiries relating to individual leasing contracts
You manage requests received through the team inbox
You speak with customers on the support hotline every day
You process contract transfers
You communicate with employees, employers and leasing banks, and coordinate with teams across Customer Service

Your profile

You have some initial professional experience in customer support, contract administration or back-office operations, or relevant training
You are confident using MS Office and digital tools
You enjoy working collaboratively and are equally comfortable taking ownership and working independently
You communicate clearly and handle challenging or dissatisfied customers with confidence
A completed commercial apprenticeship and experience with CRM or ticketing systems such as Zendesk are a plus
You are proficient in German at C1 level or above

Why us?

All About Your Day-to-Day Work Life

Flexible work hours and flex time—so you can effectively balance your professional and personal life
Workation—once a year, you can work for up to three weeks in another EU country or in a country where you have a valid work permit
You’ll receive state-of-the-art technical equipment for your office workstation and for remote work
Clear vision at work is important to us: That’s why we’ll help you purchase prescription eyeglasses for work with a €100 subsidy if needed
You’ll benefit from a wide range of professional development opportunities and a transparent process for your professional and personal growth
A summer party and regular team events foster interaction and shared experiences

More for life

You’ll receive a monthly non-cash benefit voucher worth 50 €—for example, for corporate fitness programs, grocery stores, home improvement stores, gas stations, or online shops
On your birthday, you’ll receive a voucher worth 60 €, which you can redeem at the same providers
You’ll benefit from a 40 € contribution toward capital-forming benefits
You can set up your company pension plan with our partner ERGO
After your probationary period, you’ll have the option to lease up to two bicycles, e-bikes, or pedelecs through us
Parents receive up to 5 fully paid sick days per child per year (max. 12 days per year)
For different walks of life we grant you up to 2 days of special leave for personal events
At Bike2Future, you’ll enjoy a 10% discount on used bikes and leasing offers, as well as two weeks to test ride the bikes you choose. With a subscription, the first 4 weeks are free, and there’s no €99 sign-up fee
Through Corporate Benefits and exclusive employee discounts, you’ll receive attractive perks from numerous partners

We view diversity as an asset to our team. That’s why we welcome all applications and especially encourage people with disabilities or other challenges to apply.