Waabi, founded by AI visionary Raquel Urtasun, is the leader in Physical AI. With a world-class team, we're unlocking the next era of autonomous transportation with technology that's powering commercial autonomous trucks and robotaxis. Waabi is backed by and partners with world leaders in AI, automotive, logistics, and deep tech.

With offices in Toronto, San Francisco, Dallas, and Pittsburgh, Waabi is growing quickly and looking for diverse, innovative and collaborative candidates who want to impact the world in a positive way. To learn more visit: www.waabi.ai

About the Role

Waabi is seeking an Sr IT Systems Administrator to join our growing IT Operations team and provide hands-on technology support for our San Francisco, CA site while helping scale IT operations across all Waabi locations.

This is a high-ownership, onsite role focused on ensuring employees have reliable, secure, and efficient technology experiences. You will support day-to-day IT operations, manage endpoint and identity systems, troubleshoot complex technical issues, and partner with teams across the organization to deliver scalable solutions.

The ideal candidate is a hands-on problem solver who enjoys working across multiple layers of IT, from supporting users and managing endpoints to maintaining office infrastructure and improving IT processes. You will collaborate closely with the broader IT team to provide remote support to other Waabi locations and participate in the IT Support on-call rotation.

You will…

End User Support & IT Operations

Provide onsite technical support for employees at the San Francisco, CA location, including hardware, software, networking, and access issues

Serve as a trusted IT partner for local teams, providing timely troubleshooting and solutions

Support remote users and collaborate with IT team members across other Waabi locations

Participate in the IT Support on-call rotation to provide after-hours support as needed

Manage incidents and requests through Jira Service Management, ensuring timely resolution and clear communication

Create and maintain technical documentation, knowledge base articles, and standard operating procedures

Endpoint Management & Device Lifecycle

Administer endpoint management platforms for Windows, macOS, and Linux devices

Support device enrollment, configuration profiles, security policies, application deployment, and compliance reporting

Assist with zero-touch deployment processes using technologies such as Windows Autopilot and Apple Business Manager/Automated Device Enrollment

Manage workstation lifecycle including provisioning, configuration, troubleshooting, replacement, and retirement

Support mobile device management and secure BYOD access workflows

Maintain accurate hardware inventory and asset management records

Identity & Access Management

Support user lifecycle management including onboarding, offboarding, account provisioning, and access changes

Manage and administer identity, access, and collaboration platforms such as Okta, Google Workspace, or similar systems

Support group management, permissions, and access policies

Assist with SSO integrations and SaaS application access management

Help implement secure access practices aligned with company security requirements

Site Infrastructure & Workplace Technology

Own day-to-day IT operations for the San Francisco office, including

Workstations and peripherals

Printers and print services

Conference room technology and A/V systems

Network connectivity troubleshooting

Physical IT infrastructure

Support wired and wireless network troubleshooting, including switches, patch panels, and cabling

Partner with Facilities and vendors on office technology projects, expansions, and improvements

Assist with deployment and maintenance of physical technology infrastructure

Support specialized engineering and lab environments as needed

Linux Systems & Server Administration

Administer, patch, and maintain Linux servers and workstations supporting engineering, R&D, and office environments

Manage user accounts, permissions, and configuration via standard Linux tooling and scripting (Bash/Python)

Perks/Benefits

Waabi provides a competitive benefits package that includes

Competitive compensation and equity awards.

Health and wellness benefits encompassing Medical, Dental, and Vision coverage

Paid parental, medical and family care leave.

Generous PTO Policy.

Retirement savings plans including 401(k) or RRSP options.

Health savings account contribution options.

Daily drinks, snacks, and catered meals (when in office).

Regularly scheduled team building activities and social events both on-site, off-site & virtually.

Additional benefits are offered and tailored to specific country locations.

As we grow, this list continues to evolve!

Waabi is a technology start-up building technologies to transform the way the world moves. Join our talented team to be a part of the future and to make an impact!

Waabi is an equal opportunity employer. We celebrate diversity and are committed to creating a supportive, inclusive, and accessible workplace for all our employees. We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, age, citizenship, religion, sex, sexual orientation, gender identity or expression, military or veteran status, marital status, pregnancy or parental status, caregiver status, disability, or any other characteristic protected by law. We make workplace accommodations for qualified individuals with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know.