About VGS

VGS is building the trust infrastructure for a new era of commerce. As commerce becomes agentic, payments are increasing dramatically in volume, speed, and complexity, and the companies driving that shift need a foundation they can fully trust.

That's where VGS comes in. We're the world's leader in payment tokenization, trusted by the most innovative AI and Fortune 500 companies, merchants, banks, and fintechs to power modern payments and agentic commerce. We store more than 9 billion tokens and process more than 10 billion monthly interactions, touching a third of all e-commerce. That scale isn't incidental. It's why leading companies embed our universal token vault and credential management platform directly into their stack, taming the complexity of payment data so they can move faster.

Come build the platform that enables modern payments for the world's largest companies. We're helping businesses unlock new possibilities in an industry that never stops moving. And that takes exceptional people.

About the Role

VGS is hiring a Solutions Architect in Europe to be the technical front door for our European prospects and customers. As part of our European and Support organization, you will bring your expertise to the earliest stage of the relationship: scoping use cases, mapping payment flows, and designing the solution with EU Sales. Once the client is onboarded, you will continue to provide ongoing technical support. Roughly three-quarters of your time will be spent on solution work, and the remainder will be spent on technical support.

This is a growth role for a senior support, integration, or solutions engineer who wants to move upstream, and you will help shape how Solutions and Support work together in Europe.

You will operate largely in the region alongside the EU team, while the US Solutions team is offline, with a few hours of overlap with the US team towards the end of your day. We are looking for a payments nerd who, in a single day, can earn a prospect CTO's trust, map a complex payment flow with an existing customer's payments leader, help a colleague in Sales through a technical conversation, and trace a failing integration with the customer's engineers. You will partner with payment companies and enterprise merchants on global payment infrastructure, processor connectivity, credential portability, tokenization, and sensitive payment data.

You will work with the European team through the deal lifecycle, hand over approved designs to the Implementation team, and oversee them through go-live, provide support on solution questions, and stay aligned with the US Solutions team. What you learn in the field goes to Product and Engineering to shape the roadmap and our go-to-market strategy.

What You’ll Do

Solutions work for EU clients and teams (about 75% of the role)

Conduct technical discovery with EU prospects and customers, Sales, and Account Management to clarify business goals, requirements, risks, and product gaps.

Partner with EU Sales on technical strategy for strategic opportunities, from discovery through architecture approval, and support other EU opportunities.

Map payment flows across merchants, PSPs, processors, acquirers, card networks, wallets, and third parties.

Architect solutions using VGS capabilities, including vaulting, card management, Network and Agentic Tokens, Account Updater, 3DS, wallet payments, account validation, and data security.

Guide customers on payment security best practices, PCI scope reduction, credential portability, multi-processor setups, resiliency, and scaling.

Create and deliver architecture diagrams, proposals, demos, and proofs of concept, and support EU responses to RFIs, security reviews, and architecture assessments.

Back up EU Sales, Implementation, and Support colleagues in client conversations that need solutions depth, and coach them on solutioning with VGS.

Produce detailed handoffs to the Implementation team covering solution architecture, assumptions, responsibilities, testing, success metrics, and out-of-scope items, then coordinate with Support to provide technical oversight through go-live to ensure the implementation matches the approved architecture.

Our Benefits

Financial and retirement

Competitive salary

401 (k) with a 4% match and immediate vesting (applies to US only)

Early equity

Internet Stipend

Learning Stipend

Office set-up stipend (applies to US only)

Health and Wellness

Insurance (medical, dental, and vision)

HSA/FSA Options

Life and disability insurance

Pet insurance

Vacation and time off

Flexible PTO

Paid national holidays

Global parental leave program

Professional Development

Promote from within

Lunch and learns

Team events and summits

Office life and perks

Remote and hybrid opportunities

Flexible working hours

Weekly office lunches

Employee discount platform

Equal Opportunity

We consider all applicants without regard to race, color, national origin, sex, age, religion, sexual orientation, gender identity, veteran status, marital status, physical or mental disability, or other protected classes under all applicable local, state, and federal laws and ordinances (AA/EOE/W/M/Vet/Disabled).

Qualified applicants with arrest and conviction records will be considered for this position in accordance with the San Francisco Fair Chance Ordinance.

A Note on Our Hiring Process