The Medical Education Program (Event) Specialist is responsible for planning and executing assigned professional education programs for the breadth of Penumbra’s product lines and applicable therapies by driving timely execution of logistics and when deemed necessary on-site management without on-site supervision. The position requires the person to ensure all programs and events are completed in compliance with all legal, regulatory and HCC policies. The position has significant interaction with sales, physicians and other external customers and third-party vendors who provide critical support throughout the lifecycle of the program (planning through follow-up).

What You’ll Work On

Medical Education Program Planning

Careful selection of meeting space, lodging, restaurants/catering, etc. and complete site assessment for routine medical education programming to ensure suitable educational environment.
Create course registration and manage attendee logistics, collaborating with third party travel contacts.
Partner with product team to support marketing messaging that reinforces the clinical benefits of company devices and therapies.
Collaborate with product team to ensure that the appropriate marketing material, product, and models are included with careful consideration of the program’s intended educational focus.
Prepare and maintain inventory list of all necessary course materials where needed.
Comply with all quality system regulations, standards and procedures.
Perform other work-related duties as assigned.

Medical Education Program Execution and Follow-up

Travel to and support medical educational events across the nation, set-up and teardown equipment stations and interact with participants and faculty during medical education events.
Collaborate with Medical Education operations specialist and coordinator to confirm shipment of marketing material, product, and models to medical education event.
Communicate regularly with designated sales team, marketing team, and other medical education team members.
Develop and foster relationships with customers through professional and timely communication (verbal and written).
Monitor training programs and make recommendations for process improvements.
Attend scientific conferences and tradeshows to manage fellows’ courses and hands-on Workshops as needed.
Ensure proper follow-up of sunshine reporting, payments and reimbursements through collection of necessary information and collaboration with Legal & Compliance.

Medical Education Process Compliance

Partner with marketing managers and sales management to organize programs by referring to the medical education planning guide and the Medical Education Request Form.
Work to continuously improve the medical education processes by working with other medical education specialists and operations specialist.
Maintain knowledge of therapies, products and business strategies.
Assist and train designated sales team on medical education processes.
Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures.
Understand relevant security, privacy and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company.
Ensure other members of the department follow the QMS, regulations, standards, and procedures.
Perform other work-related duties as assigned

What You Contribute

Bachelor's degree with a minimum of 1-3+ years of related experience or equivalent combination of education and experience
Must have experience working in a professional education environment, coordinating, organizing and facilitating training, and/or facilitator in adult learning principles
Understanding of HCP interactions, compliance programs and medical procedures / practices/ products preferred.
Medical device, pharmaceutical, biotech, or other regulated industry experience desired
Strong oral, written and interpersonal communication skills

What We Offer

A collaborative teamwork environment where learning is constant, and performance is rewarded.
The opportunity to be part of the team that is revolutionizing the treatment of some of the world's most devastating diseases.
A generous benefits package for eligible employees that includes medical, dental, vision, life, AD&D, short and long-term disability insurance, 401(k) with employer match, paid parental leave, eleven paid company holidays per year, a minimum of fifteen days of accrued vacation per year, which increases with tenure, and paid sick time in compliance with applicable law(s).

Penumbra, Inc., headquartered in Alameda, California, is a global healthcare company focused on innovative therapies. Penumbra designs, develops, manufactures, and markets novel products and has a broad portfolio that addresses challenging medical conditions in markets with significant unmet need. Penumbra sells its products to hospitals and healthcare providers primarily through its direct sales organization in the United States, most of Europe, Canada, and Australia, and through distributors in select international markets. The Penumbra logo is a trademark of Penumbra, Inc.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local laws.

If you reside in the State of California, please also refer to Penumbra's Privacy Notice for California Residents.

For additional information on Penumbra’s commitment to being an equal opportunity employer, please see Penumbra's AAP Policy Statement.