Automotive Service Advisor – Brickell Buick GMC (Miami)

Strong earning potential | Performance bonuses | Benefits | Growth within Murgado Automotive Group

Are you a customer-focused Service Advisor who builds trust, clearly explains recommendations, and consistently turns inspections into approved work? Brickell Buick GMC, part of the Murgado Automotive Group, is looking for an experienced Automotive Service Advisor to join our busy service team in the heart of Miami’s Brickell area.

This is more than a “write-up” role. You’ll be the primary point of contact for our customers, guiding them through every step of the service experience while helping drive department performance in a high-volume GM dealership.

What’s in it for you

Competitive compensation with strong performance-based earning potential and bonus opportunities

Comprehensive benefits package including medical, dental, vision, and retirement plans

Ongoing manufacturer and professional development training to keep your skills sharp and open doors for advancement

Clear path for growth within the Murgado Automotive Group (multiple South Florida stores)

Modern tools, digital vehicle inspections, and systems that help you work efficiently

Supportive team environment where advisors, technicians, and managers collaborate closely

Convenient Brickell location with access to a steady flow of customers

What you’ll do

Greet customers and create a welcoming first impression

Listen carefully, accurately document concerns, and coordinate with technicians

Present findings and recommendations in clear, customer-friendly language

Generate estimates, secure authorizations, and keep customers updated throughout the process

Manage appointments, follow up on declined work, and deliver vehicles with a polished hand-off

Maintain accurate records and contribute to strong CSI scores

What we’re looking for

Proven experience as an Automotive Service Advisor / Service Writer (dealership experience preferred)

Strong communication and relationship-building skills — you explain technical issues simply and build trust

Comfort presenting and closing on recommended services and repairs

Ability to thrive in a fast-paced environment and manage multiple repair orders

Solid computer and DMS/service software skills

Valid driver’s license and professional appearance

Bilingual (English/Spanish) is a strong plus in our Miami market

If you take pride in delivering excellent service, enjoy earning based on your results, and want to grow with a well-established automotive group, we’d like to meet you.

Apply today on Indeed or submit your resume. We review applications promptly and look forward to connecting with strong candidates.

Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.

We are an employer who participates in the E-verify program with the Department of Homeland and Security.