Accountabilities:

Conduct root cause analysis to identify trends and performance drivers related to order volumes, test conversion rates, account health, and reimbursement opportunities. Translate findings into actionable recommendations and data-driven improvement strategies.

Develop, maintain, and deliver monthly KPIs, month-end reports, and standardized dashboards to monitor commercial performance and support management decision-making.

Identify emerging business opportunities, growth potential, performance gaps, and operational bottlenecks through detailed analysis of sales pipelines, territory performance, and ordering trends.

Respond to ad-hoc analytical and reporting requests from commercial stakeholders and management, ensuring accuracy, clarity, and timely delivery.

Support management in monitoring action plans, tracking project progress, resolving issues, and ensuring timely completion of key initiatives.

Design and enhance interactive dashboards and reporting solutions using Tableau, SQL, Power BI, and advanced Excel to visualize performance metrics, forecast order and reimbursement expectations, and communicate actionable insights.

Develop and maintain standardized reporting tools, including performance scorecards, staff productivity reports, accounts receivable research, ad-hoc worklist dashboards, and system maintenance reports.

Document existing workflows, identify opportunities for process optimization, and design improved future-state processes supported by clear documentation and user training materials.

Perform data quality audits, support user acceptance testing (UAT), and collaborate with stakeholders to ensure reporting accuracy and system reliability.

Identify opportunities to strengthen analytical capabilities and implement reporting enhancements that improve operational efficiency and overall business performance.

Requirements

Bachelor's degree in a quantitative discipline such as Statistics, Mathematics, Data Analytics, Computer Science, Economics, or a related field.

At least 3 years of professional experience in business intelligence, data analytics, healthcare, technology, or process improvement.

Advanced proficiency in Microsoft Excel, with strong experience using business intelligence and data analytics tools such as SQL, Tableau, Power BI, and/or Looker.

Strong analytical and problem-solving abilities, including experience conducting root cause analysis, interpreting complex datasets, identifying trends, and translating findings into actionable business recommendations.

Experience developing dashboards, KPI reports, data visualizations, and standardized reporting solutions for business stakeholders.

Excellent attention to detail and a strong commitment to data accuracy, reporting quality, and timely delivery.

Ability to manage multiple priorities and concurrent projects effectively in a fast-paced, results-oriented environment.

Strong communication and interpersonal skills, with the ability to present complex analytical findings clearly to both technical and non-technical audiences.

A proactive, collaborative, and solutions-oriented mindset, with the ability to work independently, take initiative, and build effective relationships across teams.

Benefits

Competitive base salary:

Brisbane, California (San Francisco Bay Area): $94,000–$117,500 USD annually.

Remote positions (United States only): $84,000–$105,000 USD annually.

Potential eligibility for additional discretionary bonuses, incentive compensation, and restricted stock units.

Comprehensive health and welfare benefits.

Gym reimbursement program.

401(k) retirement savings plan with employer matching contributions.

Employee Stock Purchase Plan (ESPP).

Pre-tax commuter benefits.

Living Donor Employee Recovery Policy, providing eligible full-time employees with up to 30 days of paid leave annually for organ or bone marrow donation.

Flexible work arrangements, with remote opportunities available throughout the United States. Employees within commuting distance of the Brisbane, California office are expected to work on-site regularly.

How Jobgether works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1