Accountabilities

Define and own the mobile strategy: Lead the overall mobile product vision and roadmap across multiple product brands, determining which applications should be improved, consolidated, rebuilt, or retired.

Drive customer discovery: Spend at least four hours per week engaging with customers through interviews, on-site visits, support feedback, call reviews, and satisfaction data to identify unmet needs and product opportunities.

Identify key mobile use cases: Define and prioritize essential mobile workflows for professionals and small businesses, including payments, case and client management, time tracking, document capture, and AI-powered assistance.

Establish business objectives: Develop business cases, product success metrics, and performance targets connected to customer retention, payment volume, and product activation.

Lead AI-native product development: Build and test functional prototypes using AI-powered development tools before committing engineering resources, validating ideas directly with customers.

Manage product delivery: Lead a dedicated team of two engineers, establishing priorities, breaking down complex initiatives into manageable scopes, and ensuring frequent, high-quality releases.

Integrate AI capabilities: Collaborate with AI platform teams to bring intelligent agents and AI-powered tools into mobile applications while ensuring appropriate permissions, security, and auditability.

Improve mobile payment experiences: Partner with payments teams to develop convenient mobile payment capabilities, including tap-to-pay functionality and integrated payment experiences across products.

Monitor product performance: Own application quality and release management across the Apple App Store and Google Play, tracking customer reviews, ratings, crashes, performance indicators, and product analytics.

Drive cross-functional collaboration: Work closely with Product Marketing, Sales, Customer Success, and other product teams to coordinate launches, improve adoption, and ensure consistent mobile experiences.

Communicate strategic progress: Present product strategy, customer insights, priorities, and results to leadership and internal stakeholders through clear updates and live product demonstrations.

Requirements

At least 6 years of product management experience in B2B SaaS environments, including 3 or more years directly owning native iOS, Android, or cross-platform mobile applications.

Demonstrated success launching products from concept to market (0-to-1) or revitalizing underdeveloped products, with measurable business and customer outcomes.

Hands-on prototyping experience using AI coding assistants, design tools, or programming skills to develop functional concepts and validate ideas with customers.

Strong product design and user experience capabilities, with the ability to independently develop and refine UX concepts in collaboration with shared design resources.

Excellent customer discovery skills, including regular customer interviews and the ability to translate qualitative feedback and quantitative data into actionable product decisions.

Experience delivering AI-powered product features, with a practical understanding of large language models (LLMs), AI agents, and evaluation methods.

Demonstrated ability to assess when AI can improve a product experience and when it introduces unnecessary complexity.

Strong knowledge of mobile product analytics, crash reporting, experimentation, and App Store and Google Play release management.

Experience leading small engineering teams, managing priorities independently, and delivering products through short development cycles.

Proven ability to leverage AI tools and technologies to improve workflows, support decision-making, and drive product innovation.

Excellent communication, collaboration, strategic thinking, and stakeholder management skills.

Must be based in the United States and available to engage with customers during U.S. business hours.

Preferred qualifications:

Experience with mobile payments, including tap-to-pay solutions, card-present transactions, and digital wallets.

How Jobgether works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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