Senior Learning & Development Director
Accountabilities:
- Develop, lead, and implement a comprehensive global Learning and Development strategy aligned with business priorities, organizational objectives, and company values.
- Build and manage learning programs that support employees throughout their professional journeys, from onboarding and foundational training to leadership development and advanced technical enablement.
- Design and deliver leadership development initiatives for first-time managers, experienced leaders, senior executives, and high-potential employees.
- Establish core professional development programs covering communication, feedback, coaching, decision-making, and effective people management.
- Oversee mandatory and compliance training in collaboration with Legal and Compliance teams, ensuring consistent implementation and completion across all international locations.
- Manage the company's Learning Management System (LMS), digital content library, and learning technology infrastructure, combining instructor-led sessions, online courses, and practical workplace learning.
- Partner with HR Business Partners to develop individual development plans, career progression frameworks, and succession planning initiatives.
- Establish meaningful learning performance indicators and evaluate the impact of development initiatives on employee performance, retention, productivity, and organizational readiness.
- Own and continuously improve the global employee onboarding experience, covering the entire journey from offer acceptance through the first 90 days of employment.
- Develop a consistent company-wide onboarding framework alongside tailored learning pathways for engineering, sales, operations, and leadership teams.
- Collaborate with Talent Acquisition, IT, Workplace Operations, and hiring managers to ensure a seamless onboarding experience across all offices and remote locations.
- Monitor onboarding effectiveness through employee feedback and time-to-productivity metrics, identifying opportunities to improve the new-hire experience.
- Lead the planning and execution of company-wide all-hands meetings, including scheduling, agendas, content development, and speaker preparation.
- Partner with senior executives, the CEO, and Internal Communications teams to develop key messages, communicate strategic priorities, and strengthen organizational alignment.
- Coordinate all-hands sessions across different time zones and delivery formats, including in-person, hybrid, and virtual events.
- Collect participant feedback and engagement data to continuously improve internal communication and company-wide events.
- Partner with Engineering, Product, and Security leadership to develop technical learning pathways covering platform architecture, blockchain and cryptocurrency fundamentals, security practices, and emerging technologies, including AI.
- Establish technical onboarding and certification programs that accelerate employee productivity and encourage continuous technical development.
- Promote a strong internal learning culture through technical presentations, knowledge-sharing sessions, documentation, and subject-matter expert programs.
- Develop and manage a comprehensive sales enablement strategy in collaboration with Sales, Business Development, and Marketing leadership.
- Own sales onboarding, ramp-up programs, product and market training, and messaging certification to ensure commercial teams are equipped to succeed.
- Create sales playbooks, training materials, and coaching programs to support sales managers and improve team effectiveness.
- Work with Compliance teams to ensure sales representatives communicate accurately and appropriately across regulated markets.
- Measure sales enablement effectiveness through performance indicators such as ramp-up time, conversion rates, win rates, and quota attainment.
- Build, lead, and develop a high-performing global team of learning, onboarding, and enablement professionals.
- Manage the function's budget, external vendors, learning technology investments, and operational resources.
- Act as a trusted strategic partner to senior business leaders and contribute to broader organizational decisions as a member of the People Leadership Team.
How Jobgether works
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
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