Employee Experience Director
Accountabilities:
- Develop and lead a comprehensive global employee experience strategy aligned with organizational priorities, company values, and business growth objectives.
- Design and manage employee listening initiatives, including engagement surveys, pulse surveys, employee lifecycle assessments, and exit feedback programs.
- Translate employee feedback and engagement data into actionable improvement plans in collaboration with senior leaders, ensuring progress is monitored and communicated effectively.
- Oversee and continuously improve the entire employee journey, from onboarding through development and retention to offboarding, identifying opportunities to eliminate friction and enhance the employee experience.
- Lead employee recognition initiatives, cultural programs, wellbeing activities, and employee network initiatives that strengthen belonging, engagement, and organizational identity.
- Develop and manage the global internal events calendar, including company-wide meetings, town halls, leadership offsites, team celebrations, and major organizational milestones.
- Coordinate and deliver engaging internal events across different locations and formats, including in-person, hybrid, and virtual experiences.
- Ensure all internal events are inclusive, accessible, and respectful of the cultural and religious diversity of the international workforce.
- Manage event budgets, external suppliers, logistics, and operational requirements while maintaining strong financial discipline.
- Develop and implement a comprehensive internal communications strategy, including an editorial calendar and consistent communication standards.
- Oversee internal communication channels, including the company intranet, newsletters, company-wide emails, Slack or Lark channels, office digital screens, and leadership announcements.
- Lead the end-to-end management of the intranet, including content strategy, information architecture, governance, publishing processes, and content accuracy.
- Establish editorial guidelines and support content owners across departments to ensure clear, consistent, and effective internal communications.
- Partner with the CEO, senior executives, and Chief People Officer (CPO) to develop leadership communications, organizational announcements, and change management messaging.
- Coordinate with Corporate Communications, Legal, and Compliance teams to ensure sensitive and regulated communications are accurate, appropriate, and consistent.
- Monitor internal communication effectiveness through reach, engagement, and understanding metrics, continuously improving information accessibility and employee alignment.
- Identify and introduce innovative employee experience solutions, including AI-powered self-service tools, chat assistants, and automation of routine People processes.
- Lead pilot initiatives, measure their effectiveness, and scale successful solutions across the organization.
- Collaborate with HR Technology and IT teams to maintain an integrated, user-friendly, and efficient People technology ecosystem.
- Lead, develop, and manage a high-performing global team responsible for employee engagement, internal communications, events, and workplace operations.
- Own the function's budget, external vendor relationships, and resource allocation, ensuring effective financial and operational management.
- Serve as a member of the People Leadership Team and act as a trusted strategic advisor to senior business leaders.
- Oversee the global Workplace Operations team responsible for office environments across Dubai, Malaysia, Hong Kong, and Singapore.
- Develop and implement global workplace strategies, including office space planning, new office openings, relocations, expansions, and office fit-outs in partnership with Finance.
- Establish consistent workplace standards across all locations, covering facilities management, health and safety, front desk services, employee amenities, and inclusive spaces such as prayer and wellness rooms.
- Manage facilities suppliers, service agreements, office budgets, and operational resources while ensuring cost efficiency and high service standards.
How Jobgether works
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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