Accountabilities:

Coordinate medical equipment installation projects from initial site surveys through to successful completion, ensuring timely and efficient delivery.
Schedule and manage field service engineers, subcontractors, and third-party vendors across multiple geographical regions.
Serve as the primary coordination point between customers, engineers, distributors, suppliers, regional managers, and internal stakeholders.
Manage customer communications regarding installation schedules, site access requirements, project updates, and any changes to planned activities.
Review site survey information and communicate technical installation requirements to the relevant engineering teams.
Collaborate with regional managers and field engineers to establish installation schedules and optimize resource allocation and engineer utilization.
Manage multiple installation projects simultaneously, balancing competing priorities while maintaining high customer service standards.
Monitor project progress, track milestones, and ensure all installation activities are completed according to agreed timelines.
Identify, assess, and escalate potential risks, scheduling conflicts, delays, and installation-related issues, ensuring timely resolution.
Maintain accurate project documentation, records, communication logs, and installation reports.
Ensure all required compliance documentation and quality management procedures are completed and maintained.
Prepare project reports and contribute to data collection, performance tracking, and operational analytics.
Maintain project management and communication platforms, including Monday.com, ensuring information remains accurate and up to date.
Support the development and continuous improvement of installation documentation, forms, workflows, and procedures.

Requirements

Previous experience in installation coordination, project coordination, scheduling, administration, or customer service within the medical device industry.
Excellent written and verbal communication skills, with the ability to coordinate effectively with customers and stakeholders across different geographical regions.
Strong organizational and time-management abilities, with the capacity to manage multiple projects, deadlines, and competing priorities simultaneously.
Experience coordinating field engineers, technical teams, suppliers, subcontractors, or other external service providers.
Excellent attention to detail, problem-solving capabilities, and a proactive approach to identifying and resolving operational challenges.
Strong interpersonal skills and the ability to build and maintain effective working relationships with internal and external stakeholders.
Proficiency in Microsoft Office applications and familiarity with project tracking, scheduling, and communication tools.
Experience maintaining accurate project records, documentation, reports, and communication logs.
Ability to work independently while contributing effectively to a collaborative, customer-focused team.

Additional qualifications that would be an advantage

Experience supporting technical, engineering, healthcare, or medical equipment installation projects.
Familiarity with project management principles, methodologies, and best practices.
Previous experience using project management software and workflow management platforms.
Understanding of risk management, issue resolution, and change management processes.
Experience preparing project reports, monitoring performance indicators, and providing stakeholder updates.
Relevant project management qualifications, certifications, or professional training.
Previous experience working in a fast-paced, service-oriented, and customer-focused environment.

Benefits

Competitive salary: Annual compensation ranging from £30,000 to £45,000, depending on experience and qualifications.
Remote working: Fully remote position, with the flexibility to work from the UK or elsewhere in Europe.
International exposure: Opportunity to coordinate projects across EMEIA and APAC regions while collaborating with geographically distributed teams.

How Jobgether works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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