Accountabilities:

As a Service Delivery Engineer, you will take ownership of the technical execution of customer deployments, ensuring installations meet approved designs, quality standards, and customer expectations. Your responsibilities will include:

- Technical Deployment and Implementation

Execute enterprise network deployment activities, reviewing approved designs, Bills of Materials (BoMs), implementation plans, and technical requirements.

Validate site readiness, technical prerequisites, network dependencies, and equipment availability.

Support network staging, configuration, provisioning, installation coordination, and activation.

Perform connectivity testing, resolve deployment issues, and maintain accurate technical documentation.

- Enterprise Wireless Networking

Implement enterprise wireless LAN deployments, including access point provisioning, configuration, and operational validation.

Support access point installation planning, placement validation, and deployment readiness.

Apply wireless RF fundamentals, including channel planning, transmit power, interference, roaming, coverage, and channel utilization.

Troubleshoot wireless connectivity, authentication, coverage, roaming, and performance issues.

Collaborate with architecture and engineering teams to address wireless design gaps and complex technical challenges.

- Switching, Routing, and Network Infrastructure

Configure and validate switching infrastructure, VLANs, trunking, access ports, and Power over Ethernet (PoE).

Work with IP addressing, subnetting, DHCP, DNS, gateways, routing, and network segmentation.

Validate connectivity between access points, switches, gateways, firewalls, and upstream infrastructure.

Troubleshoot network connectivity issues and coordinate with customer IT teams on infrastructure dependencies and integration requirements.

- Platform Configuration and Activation

Provision and activate network devices through cloud-managed networking platforms.

Configure and validate device onboarding, connectivity, cloud adoption, and operational health.

Support SSID configuration, VLAN mapping, authentication settings, and access policies in line with approved designs.

Verify end-to-end network functionality and coordinate with Product and Engineering teams to resolve platform-related issues.

- Technical Discovery and Deployment Readiness

Participate in technical discovery workshops and implementation planning sessions.

Assess customer environments and validate cabling, rack space, power, switching capacity, connectivity, and installation requirements.

Identify gaps between proposed designs and existing infrastructure.

Validate hardware requirements and Bills of Materials, identify deployment risks, and communicate blockers proactively.

- Deployment Partner and Field Coordination

Provide technical guidance to third-party deployment partners and field technicians.

Validate installation requirements, access point locations, cabling, connectivity, and equipment placement.

Review installation evidence, photographs, port mappings, and deployment reports.

Coordinate remediation when installation work does not meet technical standards and participate in onsite deployments when required.

- Testing, Quality Assurance, and Handover

Execute technical acceptance procedures and validate access point connectivity, configuration, and operational status.

Test SSIDs, authentication, VLAN assignments, IP allocation, network connectivity, and internet access.

Ensure deployment acceptance criteria are met while minimizing errors, rework, and repeat visits.

Maintain network diagrams, configuration records, device inventories, testing results, and implementation documentation.

Prepare technical handover materials, support early-life stabilization, and facilitate knowledge transfer to Customer Success, Support, and Technical Account Management teams.

- Cross-Functional Collaboration

Work closely with Service Delivery Managers, Solutions Architects, Solutions Engineers, Network Engineering, and Product teams.

Coordinate with Customer Success and Support to ensure smooth operational transitions.

How Jobgether works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

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