Senior Engineer, Digital Workplaces

Primary Skills

Collaboration - SharePoint, VMWare Hybrid Cloud, Linux, O365 Administration, Data Center Management, Release Management, MS Dynamics Life Cycle Services (LCS), CITRIX, SCOM/SCCM, Server Administration, Asset Lifecycle Management, Disaster Recovery, Unix, Jboss, Service Desk

Specialization

Systems Engineering: Associate Engineer, Digital Workplaces

Job requirements

Experience Range: With at least 2 to 4 years of experience in systems engineering, including direct involvement in digital workplace technologies and procurement operations Key Responsibilities: 1. Support and optimize procurement operations for clients in the US and Canada using ServiceNow and other digital workplace platforms 2. Manage purchase requests, vendor communications, and interactions with purchasing teams to ensure timely and accurate order processing 3. Configure, maintain, and troubleshoot ServiceNow workflows for procurement and asset management 4. Administer and maintain SharePoint, O365, and CITRIX platforms to facilitate seamless procurement processes 5. Monitor system health and performance using SCOM/SCCM, proactively resolving issues impacting procurement workflows 6. Coordinate with service desk teams to resolve escalated procurement-related technical issues 7. Oversee asset lifecycle management, including procurement, deployment, tracking, and decommissioning of resources 8. Lead release management activities for procurement-related updates and patches across digital workplace systems Required Skills: 1. ServiceNow platform administration and workflow configuration 2. SharePoint administration 3. O365 platform management 4. CITRIX environment support 5. SCOM/SCCM monitoring 6. VMWare hybrid cloud management 7. MS Dynamics Life Cycle Services (LCS) expertise 8. Linux server administration 9. Data center infrastructure management 10. Release management for enterprise systems Preferred Skills: 1. Disaster recovery planning and execution 2. Unix server administration 3. JBoss application server management 4. Experience with automation tools for procurement and system deployment 5. Advanced Service Desk integration 6. Knowledge of emerging digital workplace and procurement technologies Desired Qualifications: 1. Bachelor's degree in Computer Science, Information Technology, Systems Engineering, or a closely related discipline 2. VMware Certified Professional (VCP) or equivalent certification 3. Microsoft Certified: Modern Desktop Administrator Associate or equivalent certification 4. ServiceNow Certified System Administrator or relevant ServiceNow certification Additional Information: Responsible for supporting procurement operations through ServiceNow and other platforms for clients in the US and Canada, including managing purchase requests, vendor and purchasing team interactions, and ensuring smooth and timely order processing.