This position will responsible for managing a team to achieve a target includes attendance, success rate, and MFP in Underwriting & Validation Circle Team for Tunaiku.

Responsibilities:

Responsible for document assignment
Responsible to create daily, weekly and monthly report
Responsible to ensure the availability of CE working stuffs includes devices, uniforms and guarantee items
Maintain good relationship with customer and able to handle complain
Coordinate with the team and leader to achieve target

Requirements:

Minimum Bachelor's degree (S1) from a reputable university.
Previous experience as a Team Leader, Supervisor, Coordinator, or other team leadership role will be an advantage.
Proficient in Microsoft Excel and/or Google Sheets.
Experienced in preparing and analyzing daily, weekly, and monthly reports.
Strong understanding of numbers, targets, KPIs, and team performance metrics.
Good analytical and problem-solving skills.
Strong communication and interpersonal skills.
Willing to conduct field visits as part of operational monitoring.
Placement: Surabaya