Company Summary

Zoro.com is a leading eCommerce platform offering nearly 12 million tools, parts and supplies for our business customers. Launched in 2011, we brought a B2C-like experience to the B2B industry, and continue to be at the forefront of digital innovation at the intersection of technology and distribution. We have rapidly grown to over $1 billion in annual revenue and we’re just getting started!

Position Details

As part of Zoro’s Creative Services Team, the Creative Copywriter is a mid-level copywriter and a champion of Zoro’s brand voice, ensuring it resonates consistently across all customer touchpoints—from print to digital. This role works closely with design and cross-functional teams to translate business goals into engaging content that connects with our business customers and inspires them to take action. The ideal candidate knows how to apply brand guidelines while keeping copy fresh, has experience writing for different customer segments, is a master of the short headline, and thrives in a team environment.

You will

Write a range of internal/external content including emails, website copy, direct mail, social media, digital ads, and more.
Team up every day with our awesome designers and writers to bring ideas to life.
Champion Zoro’s brand voice to resonate with our customers and create consistency across all touchpoints.
Use our brand guidelines and writing guides to seamlessly integrate with Zoro’s existing content.
Embrace AI as a helpful brainstorming tool and a way to drive efficiencies.
Be part of our award-winning culture.

Qualifications

3+ years of professional copywriting experience with a proactive, roll-up-your-sleeves work ethic. B2B experience is a plus, but not required.
Excellent writing and grammar skills with an eye for detail and the ability to research products when necessary.
Able to take complex creative briefs and distill them into key points of relatable messaging.
Collaborate easily with designers to create compelling, cohesive content.
Confident communicator who can explain creative choices to teammates and partners.
Organized and adaptable—you can juggle multiple projects, hit deadlines, and pivot when needed. Familiarity with project management software, such as Workfront, is a plus.
Able to join us in our Chicago office at least two days per week.
An online portfolio and a degree in journalism, advertising, communications, or a related field.

Total Rewards

Zoro’s total compensation plan includes our Zoro Incentive Plan (ZIP) that is designed to foster and reward our team members for strong performance. Total compensation will be highly competitive.

In addition to competitive compensation, Zoro offers comprehensive benefits and perks including:

Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents. We also support growing your family through access to adoption assistance program
6 free sessions each year with a licensed therapist and Wellhub portal membership to support your mental and emotional wellbeing
At least 18 paid time off days annually for full-time employees and 6 company holidays per year
6% company contribution to a 401K Retirement Savings Plan each pay period, no employee contribution required
Tuition reimbursement, student loan refinancing and access to financial counseling, education, and tools
Charitable Gift Program - match gift to an eligible educational, cultural, community health, and human service organizations
Employee discounts and admission to various civic and cultural institutions around Chicago
Zoro office perks including coffee bar, beer on tap, unlimited snacks, access to the onsite gym, and incredible city skyline views

For additional information and details regarding our benefits and our parent company, W. W. Grainger, please click on the link here.

The pay range provided is not a guarantee of compensation. The range listed reflects the expected base pay for this position at the time of posting, based on the role's job grade. Actual compensation may vary depending on factors such as location, relevant experience and individual qualifications.