Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

Xometry is seeking a motivated and proactive Business Development Representative to strengthen our Sales Team and support the continued growth of our international business. In this role, you will develop new business opportunities, manage customer relationships within an assigned region, and build long-term partnerships with small and medium-sized businesses across industries such as mechanical engineering, robotics, infrastructure, furniture manufacturing, and more.

You will take ownership of both outbound sales activities and inbound leads, guide customers through the Xometry platform and ordering process, and maintain a healthy sales pipeline. This position is ideal for someone who combines strong communication skills with a commercial mindset, customer focus, and the ambition to grow in a fast-paced international environment.

How You’ll Contribute

Business Development and Pipeline Growth

Develop and expand the customer base through proactive outbound sales activities and effective inbound lead management

Identify and unlock new business opportunities across both acquired and assigned customer accounts

Build and maintain a healthy sales pipeline to support the company’s growth

Achieve individual sales targets, established sales plans, and performance KPIs

Customer Relationship Management

Build strong, long-term relationships with small and medium-sized businesses across various industries

Represent Xometry professionally in all customer interactions

Maintain regular communication with customers through calls, emails, online meetings, and messaging platforms

Ensure a high level of customer satisfaction through responsive and customer-oriented support

Identify upselling and account development opportunities within the existing customer base

Customer Support and Account Development

Handle incoming customer requests promptly and professionally

Support customers with account usage, request submissions, and order placement

Guide customers through Xometry’s platform, products, and services

Follow up on open opportunities and support customers throughout the sales process

CRM and Sales Operations

Maintain accurate, complete, and high-quality customer and sales data in Salesforce

Document customer interactions, opportunities, and follow-up activities consistently

Monitor customer payments and follow up when necessary

Collaborate with internal teams to ensure a smooth customer experience and timely resolution of issues

What You’ll Bring to Xometry

Initial professional experience 3+ years in sales, business development, customer success, or account management

Strong interpersonal and communication skills, with the ability to build trust and deliver results

Commercial mindset and motivation to achieve individual sales goals and KPIs

German language for daily customer communication and international collaboration
Fluent English for internal communication

Ability to negotiate and communicate professionally with customers from different countries and cultural backgrounds

Technical mindset and the ability to quickly understand product and manufacturing specifics

High level of responsibility, flexibility, determination, and personal ownership

Strong social intelligence, empathy, and a customer-oriented communication style

Experience working with CRM systems, preferably Salesforce, would be an advantage

International experience, including experience living or working abroad, would be an advantage

Current residence in one of the following hiring locations:

Bulgaria, Sofia

Location: Remote (in some time - Hybrid)

What Xometry Offers You

Transparent Compensation: A fixed salary combined with an uncapped commission structure