Hybrid role.

As a Senior Project Manager, you are accountable for the successful delivery of large projects. They are more complex than you are required to lead as a Project Manager.

Making sure the customers' needs are met. You manage the entire project lifecycle, from planning to go-live, tracking budget, risks, and scope. You keep all processes efficient and clear for the team and customer while adhering to the Backbase way of working applied in a practical way. You can handle the project yourself and exception based ask for help.

You create a seamless environment where every single player, both on the customer and Backbase side, understands their role and is empowered to excel. While you maintain oversight on deadlines and key dates, you take care of three main areas;

You ensure that the BA lead secures necessary sign-offs (BSDs), runs a crystal clear jira admin with one source of truth

You ensure that the Engineering Manager with his team focus on delivering the BSD’s.

You control the customer on scope and agreements made to deliver items from their end.

You are a coordinator in all aspects: Governance, facilitate administration, reporting, meeting setup, steerco’s, stakeholder management (internally and externally), budget, payments, team planning and all other elements the team need to be taken away from them, to work in focus on their task. You are able to do that in a way you disturb the teams as little as possible yet are in good contact. And you know how to make use of AI as much as possible in your project management tasks.

Qualifications

Experience: 10 years experience. Experience in the financial sector preferred.

Managed large & complex projects. Experienced with successful distributed delivery.

Banking Experience:. 2-4 years of experience.

Domain Knowledge: Experience in a startup / scale-up environment.

Methodology: Can handle fixed price and Time and Material. Focussed on fixed price. and kanban. Knows Agile / SCRUM. You optimize your work with AI.

Tooling: Proficient in Jira, Google suite, Gemini and ideally familiar with Productive.

Education: Bachelor's degree or higher.

Language: Professional working proficiency in English and local language.

Competencies / skills

Result Driven

Responsible for delivering a complex project to a go-live. In most cases 2 or more lines of Business per customer. Fixed price or time and material.

Leads project planning and execution, driving the team to achieve milestones.

Accountable for project tracking, risk identification, and mitigation.

Accountable for setting up and maintaining project administration structure and templates.

Ensures zero surprise delivery through risk mitigation plans.

Ensures adherence to quality framework along with Engineering Manager(s).

Responsible for maintaining SLAs under MS contracts.

Ensures structured transition from validated requirements to engineering execution in the project.

Hygiene

Ensures all project documentation and tools are accurate and compliant with BB WoW.

Prioritizes simple and effective communication over jargon.

Always compliant on BB mandatory training / certification and drives compliance for the rest of the project team.

Expert in manifesting hard skills in scope: change, quality & risk management.

Excellent soft skills in active listening, objection handling, reasoning, debating, influencing, presenting, and teamwork with a perpetual commercial and financial savviness.

Comfortable in manifesting consultant mindset (influence & persuasion, negotiation skills, confidence to push back when necessary).

Capable of leveraging and contributing to BB Delivery Hub to hone BB WoW, PM techniques, and delivery framework and acts as a local champion.

Stakeholder Management

Manages operational communication with customer and Backbase team.

Defends project scope and decisions with clarity and honesty

Capable of establishing good relationships inside Backbase with Sales, Tech and R&D.

Comfortable in setting right expectations with the customer and pushing back as needed.

Constantly strives to be a Trusted Advisor to the customer.