Why Work Here?

Help shape the systems and technology behind WPI’s manufacturing operations. The Manufacturing Systems Engineer is a hands-on technical role that turns operational needs into practical, scalable, and supportable solutions.

About the Role

Reporting to the Operations Systems Manager, the Manufacturing Systems Engineer designs, builds, integrates, supports, and improves applications and workflows used by WPI’s manufacturing teams. This hands-on role serves as technical owner for assigned applications, with QuickBase as the primary platform. The successful candidate will configure applications, build workflows and integrations, troubleshoot issues, and move solutions from requirements through production support. Success requires understanding WPI’s operations and delivering solutions that are adopted, documented, reliable, and supportable.

What You'll Do

Manufacturing Execution System Engineering and Solution Delivery

Design, configure, test, deploy, and improve applications and workflows supporting manufacturing operations.
Translate operational requirements into practical system designs, data models, workflows, reports, automations, and integrations.
Serve as technical owner and subject matter expert for QuickBase and other assigned manufacturing execution systems applications.
Simplify processes, reduce manual effort, and improve data quality and reliability.
Deliver solutions from discovery through production support while balancing usability, security, maintainability, cost, and long-term value.

Application and Platform Ownership

Own and continuously improve assigned manufacturing execution system applications.
Manage data models, access, workflows, automations, dashboards, and reports.
Troubleshoot application, integration, performance, and data issues, correcting recurring root causes.
Maintain appropriate development, testing, validation, change management, and release practices.
Apply WPI standards for access, data handling, change management, documentation, and support in partnership with Information Technology.
Monitor application health, data quality, automation, and integration reliability, with clear ownership and support procedures.

Integration and Automation

Develop and support integrations among QuickBase, Procore, Viewpoint Vista, Microsoft 365, and other WPI systems.
Use APIs, connectors, webhooks, scripting, and low-code tools to connect systems and automate processes.
Diagnose integration and data-flow failures with attention to exception handling, permissions, data integrity, and supportability.
Favor practical, maintainable solutions over unnecessary technical complexity.

Documentation, Training, and Support

Maintain technical documentation, system diagrams, data mappings, test plans, release records, and support procedures.
Develop user guidance and training for application and process changes.
Provide advanced support and establish clear escalation paths with Information Technology and the Help Desk.
Address recurring support issues through system, process, documentation, or training improvements.
Transition new solutions into sustainable operational support.

How Success Will Be Measured

Solutions are adopted by operational teams and reduce manual work, errors, or process delays.
Assigned applications and integrations are reliable, documented, secure, and supportable.
Projects move predictably from discovery through deployment and production support.
Data quality, workflow consistency, and visibility improve across supported manufacturing processes.
Recurring support issues are reduced through root-cause correction, automation, documentation, or training.

What We’re Looking For

Three or more years of related experience in business applications, manufacturing technology, workflow automation, systems integration, or a comparable role. Equivalent education and practical experience will be considered.
QuickBase development or administration experience is strongly preferred. Comparable low-code platform experience will be considered, especially in manufacturing, specialty contracting, engineering, field services, or another project-based industry.