Position: Inside Sales Specialist Intern, EMEA

Position Type: Full time, 12 months internship

Department: Sales

Location: Salt River, Cape Town

Experience: Bachelor’s degree in a life science field, 1-2 years in customer facing role, ideally in a scientific field

Watchmaker Genomics is an early-stage life science company based in Boulder, Colorado with a R&D facility in Cape Town, South Africa. Our team is passionate about innovation and values collaboration, creativity and scientific rigor. We believe the intersection of biology, engineering and computer science presents exciting opportunities for developing novel technologies that promote research and improve human health. Watchmaker Genomics specializes in the design, development and production of DNA- and RNA-modifying enzymes that enable high-growth applications in genomics, molecular diagnostics and personalized medicine.

Position Description

Watchmaker is inviting applications for the full-time, 12 months internship position of Inside Sales Specialist based In Cape Town, South Africa. This position reports to the Commercial Director, EMEA (Europe, Middle East, Africa) and will be responsible for assisting the EMEA Regional Business Managers in driving sales growth across the company’s genomics product portfolio.

The successful candidate will thrive in a dynamic, fast-paced working environment and contribute directly to our company culture and success.

Core Responsibilities

Work with Regional Business Managers internationally, with a focus on EMEA, to drive sales across a broad portfolio of NGS reagents and molecular biology enzymes
Prospect new customers and gather necessary information to qualify
Demonstrate selling skills by successfully engaging customers via email, LinkedIn, cold-calling, and other communication forms to identify new opportunities
Support pre- and post-conference efforts for brand awareness and lead generation
Support customer-specific tenders as and when required
Provide support to distributors as and when relevant
Collaborate with marketing on executing and tracking out-bound marketing campaigns
Support the commercial organization through the development of sales tools
Responsible for maintaining customer notes in CRM
Develop internal relationships and assist in providing an optimal customer experience
Possible travel to international conferences

Skills and Requirements

The candidate should have at minimum a BSc in genetics, molecular biology, biochemistry or a related discipline with a desire in learning more about Next Generation Sequencing technology. Previous sales experience is a plus.

The following skills and experience are requirements for the position:

Eagerness and interest to learn about the NGS market and technologies
Good communication and personal task management skills and a high level of self-motivation
Proven track record of successfully working within a team with exceptional interpersonal skills to quickly build rapport and earn trust
Ability to multitask, perform consistently under pressure and deliver timely action items
Excellent organizational and prioritization skills
Flexible in nature to accommodate a fast-growing product portfolio and change
Top notch, professional written communication skills
Fully competent in Google Suite, MS Word, Excel, PowerPoint, and CRM systems. Able to learn and build in-depth knowledge of new technology tools

Education and Experience

Bachelor’s degree in a life science field
1-2 years in customer facing role, ideally in a scientific field
Previous sales experience and training is a plus

Application Requirements

To apply for the position, please submit the following in a PDF format on watchmakergenomics.com:

Letter of motivation (upload where it says cover letter)
Resume or Curriculum vitae, highlighting relevant qualifications and experience

Applications without a Letter of Motivation will not be considered. Applicants must be South African or be eligible to work in South Africa and already possess the necessary work permits or visas, or be able to obtain them before responding to this vacancy.