THE ROLE

Vox Media is looking for a Network & Systems Engineer to own the design, operation, and evolution of our enterprise office network, studios, and production facilities. This is a hands-on engineering role on a small, high-trust infrastructure team — you will be the person who owns the network end to end.

You will be a primary technical owner of our enterprise network environment, with particular responsibility for our current Juniper infrastructure with Cato Networks providing SASE/SD-WAN and secure remote access. Because we operate as a lean infrastructure team, we're looking for someone who is comfortable working beyond traditional networking boundaries.

The right person will be equally comfortable troubleshooting a complex routing or switching issue, planning a network migration, supporting server or cloud infrastructure, and partnering with Media & Production Technology, Service Desk, and other technical teams to solve cross-functional problems.

This is a permanent, full-time position. This job is benefits-eligible. We pride ourselves in providing comprehensive benefits to support all of our employees wherever they are in life.

This role is located in our New York City office.

WHAT YOU'LL DO

As our Network & Systems Engineer on a lean infrastructure team, you'll own networking end to end while contributing across systems, cloud, and identity infrastructure when needed. Your responsibilities will include:

Design, configure, maintain, and troubleshoot Vox Media's enterprise network across offices, data centers, cloud environments, and remote connectivity
Serve as the senior technical resource for our Juniper networking environment, including configuration, troubleshooting, upgrades, and lifecycle management
Administer our Cato Networks SASE platform, including SD-WAN connectivity, secure remote access, and associated security policy
Help define the future direction of Vox Media's network architecture, including evaluating and potentially migrating infrastructure to platforms such as Cisco and Meraki
Design and support LAN, WAN, wireless, and internet connectivity across multiple locations
Configure and manage VLANs, routing, switching, STP, ACLs, NAT, DHCP, DNS, and related network services, supporting routing protocols such as BGP and OSPF where applicable
Troubleshoot complex Layer 2 and Layer 3 issues, including packet-level analysis and root-cause investigation of difficult network and application connectivity problems
Monitor network availability, performance, capacity, and reliability, and proactively address emerging issues
Plan and execute network hardware upgrades, migrations, maintenance, and office infrastructure projects — including studio, conference room, and event connectivity — while minimizing business disruption
Manage ISP, circuit, and network hardware vendor relationships, including escalations, renewals, and capacity planning
Support and troubleshoot server, virtualization, cloud, identity, and enterprise infrastructure, assisting with systems administration across environments such as AWS, VMware, and Windows and/or Linux
Support enterprise identity and authentication technologies such as SSO and identity providers, and partner with IT operations on endpoint management (Mac and Windows MDM) and SaaS platform administration
Help administer monitoring, logging, configuration management, backup, and infrastructure management platforms
Participate in an on-call rotation for infrastructure incidents and perform root-cause analysis across networking, systems, and cloud environments
Develop repeatable processes and automation — using scripting, APIs, or infrastructure-as-code tools — that reduce manual administration and improve reliability
Assist with hands-on service desk support as needed, particularly for onsite requirements, including hardware and software troubleshooting, employee onboarding/offboarding, and resolution of support tickets to maintain operational continuity.

WHAT YOU'LL BRING

Must-haves:

6+ years of professional experience in network engineering and infrastructure engineering