We are seeking a dynamic and strategic Retail Director to lead our European store portfolio of 10+ locations. This executive leader will be responsible for driving revenue, profitability, and market expansion while ensuring alignment with our brand identity, team leadership, cross-functional alignment, and customer experience. This is a pivotal role based in our Paris corporate office, focused on elevating our retail presence through exceptional operational execution, talent development, and strategic innovation. We are looking for a very hands on leader who is passionate about spending time in stores is able to work in an entrepreneurial environment.

Key Responsibilities

Strategic Leadership & Growth

Develop and execute a multi-year retail growth strategy for Europe, including new store openings, existing market development, and performance optimization.
Participate and work closely with Managing Director to identify and evaluate new market opportunities and lead the brand’s entry into targeted geographies, aligning with broader brand and business goals.
Partner with executive leadership on long-term business planning, organizational structure, and investment priorities for the retail channel.

Operational Excellence

Own full P&L responsibility for the European retail business; ensure financial targets are met or exceeded.
Drive consistent in-store execution standards, customer service excellence, and operational efficiency across all locations.
Establish and oversee KPIs to measure success across sales, conversion, traffic, clienteling, and profitability.
Maintain and elevate innovative service models and experiential retail strategies to enhance brand connection.
Lead store openings execution to the highest standards

Clienteling & Events

Drive the strategic vision and execution of personalized engagement initiatives to build lasting client relationships and maximize lifetime value.
Champion a client-first culture across all locations, aligning teams around brand values to elevate customer experience, deepen engagement, and boost revenue.
Collaborate with Marketing and Events to deliver immersive, community-driven brand experiences that strengthen client connections and enhance retention.
Lead the rollout of innovative service models and experiential retail tactics that enhance in-store connection.

Brand Alignment & Cross-Functional Collaboration

Ensure retail initiatives are aligned with the brand’s overall messaging and positioning across all touchpoints.
Collaborate closely with Planning & Allocation, Merchandising, Visual Merchandising, Marketing, and Events to ensure optimal product flow, brand storytelling, and marketing synergy.

People Leadership & Development

Lead, coach, and inspire a high-performing field leadership team, fostering a culture of accountability, innovation, and results.
Drive succession planning, talent development, and training programs that enhance store leadership capabilities and elevate the customer experience.
Champion diversity, equity, and inclusion in team building and talent strategy.
Collaborate with HR to attract, onboard, and retain top talent across all retail functions.

Qualifications

Minimum [12] years of progressive leadership experience in retail, ideally within the fashion, lifestyle, or luxury sectors.
Proven success in leading multi-store operations, driving revenue, managing large P&Ls, and expanding into new markets.
Deep understanding of retail metrics, customer behaviors, and omnichannel dynamics.
Strong cross-functional leadership skills with a collaborative and results-driven approach.
Executive presence, strategic agility, and exceptional communication skills.
Willingness to travel approximately 50% across Europe.

At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.