About THG Ingenuity

THG Ingenuity is a proprietary Software-as-a-Service (SaaS) technology, robotics, and operations platform built for global ecommerce. Developed through more than two decades of operating ecommerce and retail services at scale, its software and automation capabilities have been engineered, tested, and refined through the real-world demands of managing complex commerce operations. Today, THG Ingenuity provides an integrating operating environment that enables brands to intelligently optimise the entire commerce lifecycle from browsing and checkout to AI inventory management and forecasting, automated fulfilment, carrier control, and customer experience. The platform comprises:

THG Fulfil: The fulfilment operating system for global ecommerce. Delivered via a proprietary SaaS and Robotics-as-a-Service (RaaS) model, THG Fulfil orchestrates every stage of checkout, fulfilment, delivery, and customer experience through an integrated system.
THG Studios: The UK's most innovative creative hub, helping brands create content that connects, experiences that engage, and IP that scales, all from its end-to-end, in-house facilities.
THG Commerce: A cloud-native technology stack enabling retailers and brands to create intelligent, AI-powered, digital shopping experiences, while integrated marketplace and social commerce functionality allows brands to reach customers across every sales channel

With its expertise in building and scaling brands, THG Ingenuity is uniquely positioned to bring pertinent, pragmatic, and global know-how across all aspects of commerce.

Managing Director - THG Studios

Reporting to: Group CEO

About THG Studios

THG Studios is an integrated creative and production agency helping ambitious brands create high-quality content, build stronger connections with their audiences and deliver measurable growth.

Based in Manchester, we bring creative, production and technology together under one roof. Our work spans high-volume e-commerce content, social-first campaigns, brand platforms, immersive experiences and technology-led activations.

We work with a broad range of well-known brands, including Disney, L’Oréal, Myprotein, LOOKFANTASTIC, ASDA, Sky Vegas, Warner Bros., Jet2, Swizzels, Avolta and The Overlap.

As THG Studios continues to grow, we are looking for an ambitious and commercially focused Managing Director to lead the agency and build on its strong creative, production and technology capabilities.

The Role

The Managing Director will set the strategic direction for THG Studios and take overall accountability for its growth, commercial performance and market position.

With full P&L ownership, you will be responsible for delivering sustainable revenue and profit growth, developing the agency’s proposition and identifying new opportunities across existing clients, new business and strategic partnerships.

You will lead and support the senior leadership team, including the Group Creative Director, General Managers and Client Partners. You will also play an active role in senior client relationships, major pitches, strategic opportunities and escalated matters.

This role requires a proven leader from the creative, production, content or agency sector who understands how to grow a successful business. You will need to combine commercial focus with creative ambition, strong operational discipline and the ability to build a high-performing team.

Key Responsibilities

Strategy and growth

Set the strategic direction for THG Studios and lead the delivery of its growth plan.
Identify new markets, sectors, services, partnerships and revenue opportunities.
Develop and strengthen THG Studios’ agency proposition and competitive position.
Build on the agency’s existing capabilities to increase its value to clients and unlock new commercial opportunities.
Ensure growth plans are focused, measurable and aligned with the businesses wider objectives.

Commercial and P&L ownership

Take full ownership of the THG Studios P&L and deliver agreed revenue and profit targets.