About THG

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.

From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.

With us, you’ll go further, faster. What are you waiting for?

Shift Manager - Brighter Foods

Location: Brighter Foods Ltd, Pendre Industrial Estate, Tywyn LL36 9LW

Shift Pattern - 4 on 4 off days / 6am-6pm

Reporting to: Site Lead

About Brighter Foods

Brighter Foods operates a growing food manufacturing facility employing approximately 180 colleagues across production and support functions. The site currently operates three production lines, with one line running continuously and two additional lines operating based on customer demand and production requirements. As part of our continued growth strategy, we are investing in the introduction of a fourth production line, creating exciting opportunities for operational improvement, increased capacity and leadership development. Supported by the strength and investment capability of THG, the business continues to invest in its people, processes and manufacturing infrastructure. Significant capital investment have been made to support growth, improve operational efficiency and enhance manufacturing performance, giving the successful candidate the opportunity to play a key role in shaping the future of the site.

About the Role

We are seeking an experienced Manufacturing Shift Manager to lead a high-performing production operation at our food manufacturing site in Tywyn, Gwynedd. Reporting directly to the Site Lead, you will be responsible for leading Production Supervisors and operational teams, delivering exceptional standards of Safety, Quality, Service, Cost and People performance across a fast-paced manufacturing environment. As a key member of the site's leadership team, you will play a critical role in driving operational excellence, developing future leaders, improving manufacturing performance and supporting the delivery of strategic business objectives. This is an opportunity for an experienced manufacturing leader to take ownership of a significant operational area, influence site-wide performance and contribute to the continued success of a growing food manufacturing business.

Why be a Shift Manager at THG Manufacturing?

Significant leadership responsibility within a fast-paced FMCG manufacturing operation
Direct influence on operational and site performance
Opportunity to lead and develop Production Supervisors and future leaders
Strong focus on continuous improvement and operational excellence
Exposure to senior site leadership and strategic decision-making
Opportunity for progression into wider manufacturing and operational leadership roles
Stable and growing food manufacturing business
Located on the stunning North Wales coastline, offering an exceptional quality of life

Key Responsibilities

Health, Safety & Compliance

Lead and promote a positive Health & Safety culture through visible leadership and high behavioural standards.
Ensure compliance with Health & Safety, Food Safety, Quality, Environmental and regulatory requirements.
Own safety performance across the shift, ensuring incidents, near misses and hazards are investigated and addressed effectively.
Maintain high standards of housekeeping, GMP, hygiene and compliance throughout the operation.
Drive accountability and engagement for safety across Production Supervisors and operational teams.

Leadership & People Management

Lead, coach and develop Production Supervisors and operational teams to achieve high levels of performance and engagement.
Build a culture of accountability, ownership and continuous improvement.
Manage employee relations matters including performance, attendance, conduct and capability.
Conduct regular performance and development reviews with direct reports.