About THG

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.

From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.

With us, you’ll go further, faster. What are you waiting for?

Location: 50 Clearview Road, Edison, NJ, 08837

Life at THG Beauty

We know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic.

By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.

THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader.

About Bentley Labs

Bentley Laboratories is a premier beauty contract manufacturer based in Edison, NJ. For over twenty years, Bentley has been a trusted supplier for the world’s top global beauty brands, creating and producing award-winning innovations across the skincare, bodycare, haircare, hygiene and color cosmetics categories.

Bentley’s core manufacturing capabilities include OTC’S; skincare emulsions; surfactant systems for haircare, bath & body products; hot fill processing for solid stick deodorants, lip balms, and other wax systems; and powders for dry shampoos and loose powder face applications. Known for its innovation capabilities, quality, and manufacturing excellence, Bentley maintains the highest standards in GMP compliance, safety, and operational efficiency.

About the Role

The Quality Assurance Manager is responsible for leading Quality Assurance activities across manufacturing, filling, packaging, and assembly operations. This role ensures product quality, regulatory compliance, GMP adherence, audit readiness, and continuous improvement through effective management of quality systems, investigations, CAPAs, documentation, and personnel.

The position provides hands-on oversight of raw material, bulk product, and finished goods testing, in-process inspections, line clearances, investigations, CAPAs, personnel management, and continuous improvement initiatives. The Quality Assurance Manager serves as a visible quality leader, promoting accountability, data integrity, compliance, and cross-functional collaboration.

As the Quality Assurance Manager you will

Quality Assurance Operations

Provide quality oversight across manufacturing and packaging operations.
Review quality data, investigate nonconformances, and support product disposition decisions.
Ensure compliance with approved specifications, procedures, and manufacturing documentation.
Identify, escalate, and support resolution of quality and compliance issues.

Quality Systems & Compliance

Maintain compliance with FDA regulations, cGMP requirements, ISO 22716, and internal quality standards.
Conduct GMP audits, quality inspections, and compliance assessments.
Ensure audit and inspection readiness across all quality systems.
Promote best practices in documentation, traceability, contamination control, and product quality.

Investigations, CAPA & Change Control

Lead deviations, nonconformance investigations, root cause analyses, and product quality reviews.
Manage CAPAs to ensure timely implementation and effectiveness.
Support change controls, validations, and process improvement initiatives.
Escalate recurring compliance or quality risks appropriately.

Documentation & Data Integrity

Ensure records are accurate, complete, and compliant with ALCOA+ principles.