About THG

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.

From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.

With us, you’ll go further, faster. What are you waiting for?

Life at THG Beauty

We know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic.

By combining our portfolio of owned brands inclusive of ESPA, Ameliorate and Christophe Robin, with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.

THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader.

Role Purpose: why this role exists

We are recruiting a Senior Ecommerce Executive to support online performance across THG Beauty’s subscription businesses. Sitting at the heart of the customer journey, you will support onsite execution, campaign delivery and performance reporting, helping bring trading plans to life across a leading Glossybox in a fast-paced, collaborative environment. With thorough skills across data analysis, and manipulating data you’ll provide direction, understanding the 'why' behind actions, not just the fact we are actioning them.

Deliverables: what this role owns and delivers

Onsite Execution & Merchandising

Support delivery of homepage, landing pages and onsite merchandising
Ensure all content, products and offers are accurate and live on time
Independently set up all offer types; act as a point of contact for other team members requiring support
Maintain a consistent and high-quality customer experience

Campaign Delivery

Support setup and execution of campaigns and promotional activity
Coordinate with Marketing and CRM to ensure smooth launches
Maintain strong attention to detail across all campaign activity

Performance & Reporting

Support daily and weekly performance reporting
Monitor KPIs and highlight risks or opportunities
Use data to support improvements in performance, proactively suggesting and taking actions to influence Revenue, GP, AOV, CVR & Traffic
Own the 'why' behind trade actions; drive GP-focused decisions with greater autonomy

Collaboration

Cross channel/function collaboration: drive trading actions with greater autonomy
Work closely with Ecommerce, Marketing, Sourcing and Operations
Set an example in how knowledge and insights are shared across and outside the team

Experience

Experience in ecommerce, digital or marketing (or relevant placement)
Strong organisational and attention to detail skills
Change Management: understand business needs and priorities

Behaviours: how this role operates

Prioritisation & Organisation: independently prioritise and manage own workload.
Collaboration: lead collaboration across and outside the team; drive process improvements.
Communication: strong written/verbal communication, flexed for the audience.
Active Listening: lead by example in meetings.
Growth Mindset: proactively identify and close gaps in own knowledge.
Accountability: strong attention to detail in own work.

What’s in it for me?

Career Development

Access bespoke development programmes that have been designed and developed by our in-house L&D team.
Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.

Enhanced Leave

25 days annual leave plus bank holidays.
Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!