We believe that communication belongs to everyone. TextNow is redefining how people connect by combining simplicity, intelligence, and accessibility. We’re a team of curious builders using technology to make communication more affordable and powerful for millions of users every day.

Free has to keep getting better. Monetization has to feel fair. And there’s a much larger TextNow ahead of us than the one we’ve built so far.

We’re looking for a Senior Product Manager to help shape that future.

What You'll Do

You’ll lead a customer-facing product area at TextNow. Scope will be defined at offer and calibrated to your strengths alongside the company’s highest-impact opportunities. We craft roles around leaders — not the other way around.

You’ll own strategy and outcomes for your area, partner directly with company leadership, and ship products that move us closer to our mission of democratizing phone service.

You’ll be expected to:

Own product strategy, roadmap, execution, and outcomes for a key product area

Identify meaningful customer problems and translate them into impactful solutions

Partner closely with Engineering, Design, Data, Marketing, and Leadership teams

Make high-quality decisions in ambiguous, fast-moving environments

Drive experimentation, prioritization, and iteration using both qualitative and quantitative inputs

Balance customer experience, business impact, and technical realities

Build systems and workflows that leverage AI as part of how products and teams operate

Ship quickly, learn continuously, and raise the bar for product thinking across the company

You Will Be a Match If

You build for users, not at them, and consistently identify meaningful customer problems

You thrive in ambiguous environments and can make thoughtful decisions before consensus forms

You have strong product instincts and high standards for quality and execution

You’ve shipped products scrappily and understand the measurable impact of your work

You know how to prioritize effectively and communicate tradeoffs clearly

You care deeply about outcomes, learning, and continuous improvement

You elevate the people around you and work collaboratively across functions

How the Team Operates

Outcomes matter more than output

Customer insight guides decisions, while metrics validate direction

AI is integrated into how we work, not just the tools we use

Teams operate with transparency and close partnership

We value speed, ownership, and building over bureaucracy

You Might Be a Good Fit If

4+ years of product management experience owning a defined product area end-to-end

Proven track record delivering large-scale initiatives impacting millions of consumers

Experience building B2C mobile products, ideally involving subscriptions, in-app purchases, advertising, or trust & safety

Strong analytical and experimentation skills, with experience making decisions in evolving environments

Exceptional written and verbal communication skills

Fluency with AI — from building workflows to creating scalable systems and operating models

Strong product instincts paired with operational rigor and execution speed

Your First 90 Days

First 30 Days

Build context. Develop a deep understanding of your product area, customers, business model, and opportunities. Form a strong point of view on what matters most.

By 90 Days

Ship something meaningful that drives measurable impact and generates learnings for the business and team.

Compensation

The expected base salary range for this role is:

United States (NYC, CT, NJ, Seattle, LA, San Diego): USD $161,700 - $231,000

United States (San Francisco / Bay Area): USD $176,400 - $252,000

United States (All other areas not listed above): USD $147,000 - $210,000

Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by job-related skills, experience, and relevant education or training.

Our goal is to offer a competitive package that reflects the impact and expertise you bring to the team.

AI usage: We use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact our Talent Team.