Telix Pharmaceuticals is a dynamic, fast-growing radiopharmaceutical company with offices in Australia (HQ), Belgium, Japan, Switzerland, and the United States. Our mission is to deliver on the promise of precision medicine through targeted radiation. At our core, we exist to create products that seek to improve the quality of life for people living with cancer and rare diseases. You will be supporting the international roll-out of our approved prostate cancer imaging agent and helping us to advance our portfolio of late clinical-stage products that address significant unmet need in oncology and rare diseases.

See Yourself at Telix

The Salesforce Enablement Analyst will be part of the Business Operations team at Telix. Reporting directly to the Manager, Business Operations, this role will serve as the frontline owner of Salesforce (SFDC) operations, governance, and enablement across the commercial organization. This role is responsible for ensuring Salesforce is not just functional, but structured, disciplined, and aligned with how the business operates, driving data integrity user adoption, and scalable processes. This individual will act as the gatekeeper of Salesforce, owning intake, prioritization, UAT, rollout, and user support while partnering closely with IT and SFDC developers to drive enhancements. They will enforce data quality standards, establish clear SOPs, gather specific business requirements and ensure the platform reflects real-world commercial workflows rather than ad hoc user behavior. The ideal candidate is equal parts operator and enforcer, someone who understands CRM functionality, can manage competing priorities, and is comfortable holding the line on governance while enabling the business to move faster and more effectively. This role is designed to bring control, accountability, and operational rigor to the system.

Key Accountabilities

Salesforce Governance & Platform Ownership

Serve as the primary business owner and gatekeeper for Salesforce usage, ensuring alignment with defined processes and business rules.
Establish and enforce governance standards across objects, fields, page layouts, flows, validation rules, and automation
Ensure Salesforce reflects actual commercial workflows, eliminating workarounds and inconsistent practices
Maintain overall platform structure, ensuring scalability, usability, and alignment with reporting needs

Intake, Prioritization & Request Management

Design and manage a structured intake process for all Salesforce-related requests (enhancements, fixes, reporting needs)
Prioritize requests based on business impact, urgency, and strategic alignment, eliminating redundant or low-value work
Maintain full visibility into request pipelines, status, and delivery timelines
Act as the decision-maker on what gets built, when, and why

Data Quality & Usage Discipline

Define and enforce data quality standards, ensuring accuracy, completeness, and consistency across all Salesforce data
Monitor system usage and proactively identify gaps, misuse, or inconsistencies in how users interact with the
Implement validation rules, workflows, and controls to prevent poor data entry and maintain integrity
Partner with reporting and BI teams to ensure Salesforce data supports downstream analytics and decision-making

User Enablement & Support

Serve as the primary point of contact for Salesforce user support, troubleshooting issues and resolving questions quickly
Develop and maintain clear SOPs, training materials, and best practices to guide
Develop translatable business requirements for stakeholders as it relates to Salesforce
Drive adoption by simplifying processes and improving usability
Actively engage with field and commercial teams to understand pain points and improve the user experience

UAT, Release Management & Enhancements

Coordinate with IT and SFDC developers to translate business needs into technical solutions
Lead rollout of new features, ensuring proper communication, training, and adoption
Validate releases post-deployment to ensure stability and effectiveness