Career Opportunity: Office Administrator for Allied Technical Services in Sharonville, OH

Are you organized, dependable, and ready to create a professional, welcoming office experience? Do you enjoy helping others, managing details, and keeping daily operations running smoothly? If so, we want to speak with you about our Office Administrator position.

As the Full-Time Office Administrator, you will serve as the first point of contact for visitors and callers and help create a professional, welcoming front-office experience. This office-based role answers and routes phone calls, greets and assists guests, manages incoming and outgoing mail and deliveries, and provides administrative support to help the office run smoothly. You will work closely with the Business Manager and internal teams to ensure accurate communication, organized records, and responsive customer service.

Compensation & Sign-On Bonus

Pay Range: $21-$26 per hour, depending on experience.
Sign-On Bonus: $3,000 total
$500 after 90 days
$1,000 after 6 months
$1,500 after 1 year

Essential duties and responsibilities include

Greet visitors promptly and professionally, determine their needs, provide general information, and notify the appropriate team members.
Answer, screen, and route incoming phone calls; take accurate messages and respond to routine inquiries in a timely manner.
Receive, sort, and distribute mail, packages, and deliveries; coordinate outgoing shipments and maintain related logs and documentation.
Maintain the reception area, conference rooms, kitchen, and shared spaces to ensure a clean, organized, stocked, and professional appearance.
Provide administrative support, including data entry, scanning, copying, filing, document preparation, proofreading, formatting, and maintenance of accurate electronic and paper records.
Prepare routine correspondence, reports, spreadsheets, presentations, forms, labels, and other office materials.
Maintain shared calendars, contact lists, directories, office records, and recurring administrative schedules.
Assist with facilities administration by tracking maintenance requests, coordinating access, and escalating building, safety, or equipment concerns to the Office Manager.
Support new-hire and employee administrative needs, including preparing workspaces, assembling orientation materials, coordinating access or equipment requests, and updating internal directories.
Assist with company meetings, employee events, trainings, travel arrangements, catering, and other office activities as assigned.
Provide basic accounting and bookkeeping support as needed, including organizing invoices and receipts, coding or entering transactions, reconciling routine records, preparing deposits, assisting with accounts payable or accounts receivable documentation, and maintaining accurate expense and accounting records.
Handle routine customer, vendor, facility, and office matters using sound judgment; escalate issues to the Business Manager when appropriate.
Protect confidential information and follow established office procedures, records-retention practices, safety requirements, and company policies.
Identify opportunities to improve office procedures, organization, communication, and workflow efficiency, and provide additional administrative support to internal teams as needed.

Minimum qualifications

High school diploma or GED required; additional coursework or training in office administration, accounting, bookkeeping, customer service, or business preferred.
One or more years of office administration, receptionist, front desk, customer service, or related administrative experience preferred; experience in a professional office setting is a plus.
Accounting or bookkeeping experience is a significant plus, particularly experience with accounts payable, accounts receivable, invoice processing, transaction entry, reconciliations, expense documentation, payroll support, or related business software.
Professional, customer-focused approach with strong phone etiquette and a welcoming presence.