Hunter Oral & Implant Surgery is seeking a friendly, organized, and motivated Patient Coordinator to join our established oral surgery team! Our practice is dedicated to providing exceptional oral and maxillofacial surgical care, including dental implants, wisdom teeth removal, and tooth extractions. We’re looking for someone who enjoys working with patients, has strong communication skills, and takes pride in creating a welcoming and professional experience from the first phone call through the completion of treatment.

Website: https://drhunteroms.com/

What You'll Do

As a Patient Coordinator, you will play an important role in supporting the patient experience and ensuring the front office operates efficiently. You will work closely with our doctors and clinical team to coordinate appointments, assist patients with treatment and financial information, and help guide them through their oral surgery journey.

Your responsibilities will include

Welcome patients and families while creating a friendly, professional, and comfortable environment

Manage incoming phone calls, appointment scheduling, and patient inquiries

Coordinate consultations, surgical appointments, and follow-up visits

Communicate with referring dental offices and assist with coordinating patient referrals

Verify dental and medical insurance benefits and assist with insurance-related questions

Review treatment estimates, financial arrangements, and payment expectations with patients

Collect patient payments, copayments, and outstanding balances

Assist patients with understanding financing options and financial policies

Maintain accurate patient records, medical histories, and electronic documentation

Communicate with clinical team members to support efficient patient flow and surgical scheduling

Provide patients with appointment reminders and necessary pre- and post-operative information as directed

Address patient questions and concerns with compassion, professionalism, and attention to detail

Maintain an organized and welcoming front office

Perform other duties and responsibilities as assigned by management

Preferred Qualifications

Previous dental or medical front office experience preferred

Oral surgery or specialty dental experience is a plus

Experience with dental or medical insurance verification and billing preferred

Familiarity with treatment estimates, patient financial arrangements, and payment collection

Strong computer skills and ability to learn practice management systems

Excellent communication and customer service skills

Strong organizational skills and attention to detail

Ability to multitask and prioritize responsibilities in a fast-paced environment

Comfortable discussing financial information and treatment-related questions with patients

Compassionate, professional, and patient-focused approach

Dependable, adaptable, and team-oriented attitude

What Makes You Successful

You genuinely enjoy helping people and understand that oral surgery can sometimes feel overwhelming for patients. You bring a welcoming personality, patience, and professionalism to every interaction while helping patients feel informed and comfortable throughout their experience. You are organized, detail-oriented, and confident managing multiple priorities. You communicate effectively, take initiative, and work collaboratively with the doctors and clinical team to ensure patients receive exceptional service and care.

Why Join Us?

Join an established specialty practice focused on providing exceptional oral surgery and implant care

Work alongside experienced oral and maxillofacial surgeons and clinical professionals

Build meaningful relationships with patients and referring dental offices

Be part of a team that prioritizes patient comfort, communication, and quality care

Gain valuable experience in a specialty dental environment

Contribute to a collaborative team where every role makes a difference

Enjoy opportunities to develop your skills and grow professionally

Comprehensive Benefits Package

Medical, Dental, Vision, and 401(k)