Why Sony Interactive Entertainment?

Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.

Bungie is seeking a Senior Systems Engineer with a focus on End User Experience (EUX) and Endpoint Engineering to join our Studio IT team. This role will help design, build, and improve the technology experience used by Bungie employees every day, with a focus on secure, reliable, and scalable endpoint platforms and services.

Are you passionate about making technology easier and more dependable for the people using it? Do you enjoy solving complex endpoint problems, automating repetitive work, and improving how devices and applications are deployed and managed? Can you balance security, usability, and operational needs without creating unnecessary friction for our users? Then come help Bungie IT Engineering support the teams creating our world-class games.

As a Senior Systems Engineer at Bungie, you will architect, implement, and support endpoint platforms, device management, application delivery, and supporting infrastructure across Bungie’s environment. You’ll work with a team of experienced IT engineers and partner closely with Studio IT Support, Information Security, infrastructure teams, application owners, and development teams to continuously improve the technology experience for our users.

This role is expected to take technical ownership of EUX platforms and services, identify recurring pain points, and build solutions that reduce friction for both users and support teams. You will help establish standards, automate common workflows, and ensure endpoint services can scale with the changing needs of game development.

Successful candidates will have strong experience engineering and supporting enterprise endpoint environments, be comfortable owning complex technical problems, and be able to turn user and business needs into practical technical solutions. They will also be an effective mentor, collaborator, project owner, and communicator.

Responsibilities

Architect, implement, and maintain endpoint management platforms and services supporting Bungie employees and development teams
Own and improve the lifecycle of Bungie’s endpoints from provisioning and configuration through ongoing management and retirement
Engineer solutions for Windows and macOS endpoint management, configuration, compliance, and application delivery
Design and automate device provisioning and deployment workflows that reduce manual effort and improve the onboarding experience
Develop automation and tooling to improve endpoint reliability, consistency, and supportability at scale
Identify recurring user and support pain points and engineer solutions that address their underlying causes
Improve software packaging, deployment, patching, configuration, and lifecycle management across managed endpoints
Partner with Information Security to implement and meet endpoint security requirements while balancing security, usability, and development needs
Partner closely with Studio IT Support to understand recurring issues, improve escalation paths, and reduce support demand through engineering
Serve as a senior escalation point for complex endpoint, operating system, application, and device-management issues
Evaluate endpoint health, performance, and operational data to identify opportunities for improvement
Lead technical projects from requirements and design through implementation, validation, documentation, and operational handoff