At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk.

At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.

Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!

Job Summary

In this strategic role within Professional Services, you would define, prioritize, manage, and deliver a portfolio of projects that will reduce implementation timelines while improving quality, efficiency, and profitability for Reltio, our channel partners, and our customers. The role covers all customer-facing, partner-facing, and internal processes within Professional Services.

Job Duties and Responsibilities

Overall project governance and success, including management of Reltio activities, deliverables, and sign-offs
Adherence to The Reltio Way Delivery Methodology
Lead teams of architects, consultants, and developers, onshore and offshore, remote and on-site, through the successful delivery of Reltio capabilities
Manage several engagements concurrently
Proactively manage each engagement’s financials, scope, schedule, and status on an ongoing basis
Management of customer product issues and enhancement requests
Infrastructure and platform oversight, including escalation of product issues
Coordination with Product Management, Customer Success, Dev Ops, and Engineering if needed
Develop meaningful, trusted relationships with partner resources
Develop meaningful, trusted advisor relationships with Customer executives
Communicate technical and business concepts to non-technical audiences
Be the face of Reltio to each Customer on a day-to-day basis
Identify upsell and cross-sell opportunities at your engagements
Develop repeatable assets such as methodologies, tools, and templates for the betterment of the practice
Other duties and responsibilities as assigned.

Skills You Must Have

Bachelor of Science degree in Business, Engineering, or equivalent
At least 5-8 years of enterprise-level experience in project management, leading and delivering moderate to complex solutions
Ownership of at least 2 end-to-end implementations of Enterprise MDM software applications such as Informatica, SAP, Oracle or equivalent
Technology experience or awareness in the following:
ERP, accounting systems, provisioning systems
MDM solutions
NoSQL, Graph databases, JSON
Web Services, XML, SOAP, REST
Cloud integration tools, including SnapLogic, Mulesoft, or Informatica