About Portal

Portal Space Systems is on a mission to expand humanity’s freedom of movement in space. We’re building the spacecraft that makes that mission possible. From our Bothell, WA headquarters, we design vehicles with the maneuverability, resilience, and adaptability needed for the next era of orbital operations. Every system we build is in service of a simple idea: space should be more accessible, responsive, and capable. Joining Portal means stepping into a team that believes in bold engineering, fast iteration, and the power of small groups to change what’s possible. If you want your work to directly shape the future of in-space mobility, join us.

We're looking for a solutions-minded professional who takes pride in creating a warm, memorable experience for everyone who walks through our doors - someone highly organized, personable, and energized by fast-moving, high-growth environments. It's a great opportunity to join a growing team doing meaningful work in the aerospace and spacecraft industry.

As our Front Office Coordinator, you'll be the first face and voice people encounter at a secure facility supporting aerospace operations - greeting employees, contractors, candidates, visitors, and vendors alike. Beyond the front desk, you'll wear a lot of hats: keeping the office running smoothly, coordinating logistics, and supporting the teams around you. The role calls for genuine hospitality paired with sharp attention to security protocol, confidentiality, and knowing when to be the friendly gatekeeper. This is a full-time, on-site position.

Core Responsibilities

Front Desk & Guest Experience

Welcome and check in employees, contractors, candidates, visitors, and vendors following established facility security procedures
Verify identification, maintain accurate visitor logs, and issue temporary badges or access credentials when authorized - including confirming U.S. person status where required
Coordinate access approvals with security staff and relevant facility contacts
Field and route incoming calls and emails, and respond to general inquiries with professionalism and care
Manage incoming and outgoing mail, deliveries, and courier coordination
Enforce facility rules and visitor policies with tact and firmness, ensuring compliance without compromising the visitor experience
Stay alert to activity in the reception area and flag anything unusual to security promptly
Adhere to all access-control, safety, emergency, and security protocols

Create an Exceptional Experience for Everyone Who Walks Through the Door

Welcome visitors, candidates, and team members with warmth, professionalism, and genuine care
Be the go-to person at the front desk - answering questions, helping people get where they need to go, and making sure their experience starts on the right foot
Manage daily front desk operations including phones, mail, deliveries, and vendor coordination
Keep the space looking great: organized, stocked, and reflective of who we are as a company
Support with onboarding logistics so new hires feel excited and prepared on day one

Support Recruiting & People Operations

Coordinate candidate interviews across multiple teams, making sure schedules are smooth and communication is clear
Build strong rapport with candidates - helping them feel informed, valued, and supported throughout the process
Assist with job postings, candidate tracking, and maintaining clean, accurate information in the ATS
Jump in on People team projects and administrative tasks whenever help is needed

Work Environment

This role is based at a controlled-access facility supporting aerospace operations. It requires steady, consistent adherence to security protocols and regular interaction with personnel who work with sensitive technical, operational, or proprietary information.

If you like the idea of running a tight ship, keeping the bridge welcoming, and making sure nothing gets past you without proper clearance - we'd love to have you aboard!

Basic Qualifications

1+ years of experience in a receptionist, administrative support, customer service, or recruiting coordination role.