About the Company

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

The Role You'll Play

We're hiring our first dedicated compliance lead for People & Culture (P&C) at Playlist, the company behind Mindbody, ClassPass, Booker, Kite, and EGYM.
Our programs support health, wealth, and wellbeing for teammates in more than thirty countries, from a self-insured medical plan and a 401(k) in the US to locally built benefits everywhere else.
As our compliance expert across P&C, you'll steward our people policies and handbooks, lead the compliance calendar, spot regulatory change early, and raise risks before they become problems. Benefits and retirement compliance make up a large share of the work, from filings to plan documents. You'll report to our Head of Global Benefits and partner with our brokers, advisors, P&C leadership, and teams across P&C.
You're curious by default. You ask "How do we know?" before you ask "What if?" You build systems that last, balance rigor with judgment, and understand that employee trust is the whole asset.

What You'll Own

People Compliance Program

You'll manage the compliance calendar across P&C. You'll govern every deadline, including benefits, retirement, and leave, while our benefits partners and other program owners handle the work behind them. Everyone will have a clear view of what's due, who owns it, and when it's done.
You'll know when required trainings and other compliance actions are needed, including harassment prevention training where state or local law requires it, and you'll maintain the completion records.
When something looks off, you'll raise it early, turn it into a plan, and follow each finding through to closure. Regular self-audits and clear decision records mean anyone can understand why we made a call, long after we made it.

Policies & Handbooks

You'll steward our people-policy inventory and employee handbooks, so every policy has an owner, a current version, and a review date.
You'll write new policies and refresh existing ones alongside policy owners and Legal, checking that what's on paper matches how we work.

Regulatory Change & Reporting

You'll watch regulatory change across people topics, from employment and leave to benefits and privacy, with Legal, our broker, and outside counsel. Then you'll translate it into updated policies, processes, and training.
Each quarter, you'll brief P&C leadership on compliance status, open findings, emerging risks, and the roadmap ahead.

Benefits & Retirement Compliance

You'll oversee compliance for our health, welfare, and retirement plans, including Employee Retirement Income Security Act (ERISA) requirements, Form 5500 filings, the annual plan audit, participant disclosures, committee operations, and monitoring of our advisor and recordkeeper.
Our benefits policies, plan documents, wrap documents, and summary plan descriptions sit with you, and you'll align them with how we administer our programs.
You'll guide Health Insurance Portability and Accountability Act (HIPAA) privacy and security governance for our self-insured plan, bringing policies, the breach notification protocol, and business associate agreements together into one governed program. You'll set up and facilitate our HIPAA privacy and security committee, with our broker and vendor partners as standing contributors.
You'll set eligibility standards that hold steady across plan documents, vendor systems, and our human resources information system, so decisions land the same way for every participant.

Leave, Time Off, & Accommodations

You'll design leave policy frameworks and vendor standards while our analysts administer cases, and you'll confirm our time off programs meet statutory requirements in every country where we operate.