ABOUT PER SCHOLAS

For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting PerScholas.org and follow us on LinkedIn, X, Facebook, Instagram, and YouTube.

Per Scholas candidates must reside in one of the following states, provided the position does not carry a specific office location requirement: AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA, WI.

Position Title: Instructional Assistant (IT Support)

Location: Indianapolis, Indiana

Reports To: Managing Director

WHO WE ARE LOOKING FOR

We are currently seeking an Information Technology Support Instructional Assistant to join our organization. This person will join our Curriculum & Adult Learning organization.

Per Scholas is seeking a dynamic, team-oriented individual to serve as an Instructor Assistant within the Buffalo Training Department. The Instructional Assistant (IA) will play an important role in our organization’s mission, as they train Per Scholas students to be outstanding entry and mid-level technicians. They will be responsible for the following:

Overall Focus

Candidates should be able to provide effective support in the classroom and be eager to grow their technical knowledge. In particular, they should be able to:

Assist the lead instructor both in and out of class in the teaching and administration of the class.
Display knowledge and/or interest in the following areas: information technology, software and hardware support, network administration, technology education

What You’ll Do

Out-of-Class Tasks and Responsibilities

Assist and/or collaborate with the instructor to:
Grade and/or review assessments, class projects, and other materials
Enter student grades into Learning Management Systems software and grading templates
Update Salesforce data as necessary
Review curriculum materials and assessments weekly and report to the instructor and curriculum development team any proofreading or subject-matter errors
Assist instructor with the preparation of daily agenda for students
Schedule time with the instructor and students to discuss class challenges
Monitor learner attendance, certifications’ progress, etc.
Manage learner common areas and tech supply inventory
Attend weekly team meetings and be prepared to provide classroom and learner updates.

In-Class Tasks and Responsibilities

Monitor class as it is in progress - checking that overall functionality (audio, video, screen appearance, etc.) is working as needed
Serve as class timekeeper, monitor breaks and other scheduling information
Monitor students during test-taking and break-out group activities
Manage and monitor assigned study groups
Provide tutoring to underperforming learners
Manage cleanliness of classroom and tech equipment
Note challenges presented during class, including (but not limited to) students who:
Seem disengaged or uninvolved with class activities
Are speaking more than other students (dominating) or are typically quiet

Professional Qualifications

CompTIA A+ Certification
Ability to teach in a highly interactive and hands-on style
Passion for teaching others
Flexibility to adapt to changes in schedule
Interest in being part of a culture of continuous improvement