Paperless Parts is the SaaS-based intelligence layer for modern manufacturing, enabling our customers to innovate faster in the physical world. From rockets to medical devices, we power the parts that move the world forward.

This position requires activities that are subject to US Export Control Laws and require US Citizenship or Green Card Holder.

Technical Consultant

Location: Boston, MA (Hybrid)

Reports To: Sr. Manager, Technical Services

Employment Type: Full-Time

Travel: Up to 25% travel

The Opportunity

As a Technical Consultant on our Implementation team, you will serve as the technical builder during customer onboarding, constructing custom pricing and quoting configurations using P3L, our proprietary Python-based language. Reporting to the Manager of Technical Services, you will bridge technical execution and customer consulting by converting complex manufacturing pricing logic into automated software workflows.

In this cross-functional role, you will partner closely with Implementation Project Managers and Services Engineers to drive projects to completion on schedule. By spending time on-site at customer facilities, you will gain hands-on insight into manufacturing operations, ensuring every deployment delivers maximum value and long-term platform adoption.

What Success Looks Like (First 6–12 Months)

Onboarding Velocity & Delivery: Configure and launch P3L pricing models and standard integrations for customer onboarding projects within targeted time-to-value benchmarks.
Technical Solution Quality: Independently design, code, and document maintainable custom configurations that solve complex customer pricing requirements.
Customer Adoption & Impact: Conduct technical discovery and establish customer trust to ensure high platform adoption and post-go-live satisfaction.

Key Responsibilities

Solution Architecture & P3L Configuration: Design, build, and maintain customer pricing models using Paperless Parts’ proprietary Python-based coding language (P3L).
Integration Deployment: Deploy standard system integrations and engineer custom data mappings to meet specific customer operational requirements.
Cross-Functional Execution: Collaborate with Implementation Project Managers and Services Engineers to gather requirements, map technical solutions, and hit onboarding milestones.
Discovery & Technical Documentation: Conduct customer discovery sessions and document all custom configurations and code to ensure maintainability and knowledge transfer.
On-Site Immersion & Consulting: Visit customer manufacturing facilities to learn shop operations firsthand, build technical relationships, and advise on quoting workflow best practices.
Post-Launch Configuration Support: Provide ongoing technical support and optimization for live customer pricing configurations and integrations.

Qualifications & Experience

Core Requirements

Programming & Computational Skills: Demonstrated proficiency with Python, Excel formulas, SQL, or comparable programming environments.
Technical Implementation Track Record: Proven experience implementing software solutions or configuring technical workflows for external stakeholders.
Problem Solving & Solution Mapping: Demonstrated capability to translate complex business and pricing requirements into structured software configurations.
Stakeholder Communication: Ability to communicate technical concepts clearly to both technical and non-technical customer stakeholders.
Location: Ability to work in a hybrid arrangement and travel up to 25% to customer facilities across the US.

Preferred Qualifications

Manufacturing Domain Knowledge: Familiarity with job shop operations such as CNC machining, sheet metal fabrication, or 3D printing.
Relevant Background: Experience in SaaS onboarding or implementation roles, or an academic background in Computer Science, Engineering, or MIS.

Salary range: $70,000 - $100,000

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, performance, sales or revenue-based metrics, and business or organizational needs.