Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.

Project Overview

The role focuses on defining and implementing enterprise-wide Observability and DevOps standards to improve application performance, reliability, security, and engineering efficiency. The architect will lead Dynatrace-based observability transformation as the primary responsibility, with DevOps and DevSecOps standards as a secondary focus.

Job Summary

We are seeking a highly experienced Chief Architect to define, govern, and drive enterprise Observability Gold Standards, with mandatory hands-on Dynatrace SaaS expertise. The role will own observability strategy, reference architectures, technology evaluations, Proofs of Value (POVs), implementation, and enterprise adoption across applications, infrastructure, cloud platforms, Kubernetes, databases, APIs, and distributed systems.

The individual must combine enterprise architecture leadership with deep technical expertise, complex troubleshooting capabilities, and hands-on implementation experience. The role also defines and drives DevOps and DevSecOps standards covering CI/CD, Infrastructure as Code, automation, and secure software delivery.

Key Responsibilities

. Enterprise Observability & Dynatrace Architecture — Primary

Define enterprise Observability Strategy, Gold Standards, reference architectures, technology roadmaps, and governance.
Own Dynatrace SaaS architecture, configuration, deployment patterns, OneAgent, ActiveGate, instrumentation, access controls, tagging, and platform optimization.
Establish observability standards for APM, infrastructure, cloud, Kubernetes, databases, APIs, distributed tracing, logs, metrics, synthetic monitoring, and digital experience monitoring.
Define telemetry collection, instrumentation, application onboarding, dashboards, alerting, Golden Signals, SLIs, SLOs, SLAs, and performance baselines.
Establish reusable observability patterns for microservices, cloud-native, serverless, legacy, and hybrid applications.

2. Implementation, AIOps & Troubleshooting — Primary

Lead hands-on implementation and enterprise adoption of Dynatrace and Observability Gold Standards across applications and infrastructure.
Troubleshoot complex application performance, distributed tracing, infrastructure, OneAgent, ActiveGate, telemetry ingestion, and monitoring configuration issues.
Implement event correlation, anomaly detection, alert noise reduction, root-cause analysis, and actionable incident detection.
Integrate Dynatrace with ServiceNow ITSM and relevant AIOps, incident management, and operational automation platforms.
Drive observability-led operational improvements, including reduced Mean Time to Detect (MTTD) and Mean Time to Resolve (MTTR), improved availability, and increased reliability.
Assess existing monitoring maturity, identify gaps, and develop implementation and remediation roadmaps.

3. Technology Evaluation & Enterprise Adoption

Lead technology assessments, hands-on evaluations, POVs, technical demonstrations, and build-versus-buy-versus-partner recommendations.
Evaluate observability and AIOps capabilities, integrations, scalability, security, and enterprise applicability.
Drive adoption through architecture reviews, engineering workshops, technical evangelization, and collaboration with application, cloud, SRE, infrastructure, and operations teams.
Establish adoption metrics, compliance scorecards, and continuous improvement practices.

4. DevOps & DevSecOps Standards — Secondary

Define and govern enterprise DevOps and DevSecOps Gold Standards, reference architectures, reusable components, and engineering Golden Paths.