OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.

The Position

We are looking for a hands-on engineer for the GTM Product Team to build Quantum, OPSWAT's go-to-market platform. Quantum is where Sales, Sales Operations, Deal Desk, Order Operations, Marketing, Finance and leadership do their daily work: forecasting and pipeline, deal management, account research, quote-to-order review, territories and quotas, and data hygiene. It connects to DealHub CPQ, NetSuite, the OPSWAT Data Master (ODM), ZoomInfo, BambooHR and OPSWAT's AI platform, and it is in production today.

Quantum serves the whole go-to-market organization; this role focuses on its Sales capabilities. Its one big mission: make Quantum OPSWAT's CRM, the system of record for accounts, contacts, leads, opportunities and activities, where every customer relationship begins and lives. Alongside that, you will keep shipping what the sales organization needs, keep Quantum's integrations healthy, be the technical partner Sales Operations can bring a problem to, and bring AI into every step of the deal: research, qualification, deal health, forecasting and order review.

What You Will Be Doing

Make Quantum OPSWAT's CRM

Own the system of record. Make Quantum the place where accounts, contacts, leads, opportunities and activities are created, owned and changed, so every other system reads from it rather than the other way round.
Identity Quantum owns. Build and extend the identity model: stable keys, human-readable record codes, and external IDs held as a map, so that connecting or retiring a system is a configuration change, not a migration.
Create, edit and merge. Build the create and edit paths for every core record, with validation at the gate, duplicate detection, and merge and alias handling so the same company or person never exists twice.
Customization as metadata. Build the schema registry that lets Sales Ops define custom fields, picklists, field-level security and field history without a code change.
Keep connected systems in step. Build a durable outbox and event stream so CPQ, ERP, marketing, the data master and AI agents receive every change reliably: retried, visible and never silently lost.
Migrate with confidence. Plan and run the move of data and workflows into Quantum: historical backfill, parallel runs, continuous reconciliation and staged cutover, without disrupting the sales team mid-quarter.

Build what Sales uses every day

Forecasting and pipeline. Build and evolve forecast calls, hierarchy roll-ups, deal health scoring, slip and pull-in analysis, and sales leaderboards. These are numbers leaders commit to, so they must be correct, scoped to what each viewer is allowed to see, and explainable down to the deal.
The seller's workspace. Build the deal grid with inline editing, the deal and account views, and the Quantum for Chrome side panel that lets a rep update a deal or log an activity from Outlook, LinkedIn or any page.
AI-native account research and deal intelligence. Build research briefs that pull together account history, firmographics, intent, website visits, support cases and hiring signals into grounded, cited guidance, with ICP-fit and readiness scores that explain themselves in plain language. Choose models per task on evidence, not preference.
Quote to order. Build the Order Operations review of closed-won deals: deterministic gate checks plus AI reads of purchase orders and contracts, integrated with DealHub quotes, NetSuite and fulfillment, so orders book faster with fewer round trips to Sales.