Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Intermediate Project Manager

Location: Toronto, Ontario

About the role:

You will be responsible for end-to-end workflow management within your pod. Working closely with your Business Director, you'll turn validated briefs into clear plans, keep timelines and risks visible, and make sure work progresses through each stage of production without friction.

Intake and resource allocation sit with other teams, so your focus is delivery. You'll bring structure, accuracy and good judgement to a high-volume, multi-brand environment. You'll also help embed automation and Gen AI tools into the pod's workflows. This is an individual contributor role. You'll develop by deepening your workflow expertise and your use of AI-assisted delivery.

What you will be doing:

Be responsible for day-to-day workflow management in your pod, moving projects from brief to delivery on time and to standard
Turn validated briefs into clear project plans with timelines, milestones and deliverables
Manage all work in OMG, keeping job tracking accurate, statuses current and deadlines visible
Partner with the Account Director to align on priorities and delivery expectations, identify risks early and keep momentum
Coordinate with Designers and QC Specialists to ensure smooth handoffs, prevent bottlenecks and keep every workstream clear
Monitor progress against SLAs and flag risks to timelines, scope changes and workflow disruptions as soon as they appear
Keep the pod aligned on priorities and expectations through clear, timely internal communication
Give the Account Director accurate, timely status updates to support client delivery communications
Reinforce defined workflows and processes so delivery stays consistent and system-led
Spot opportunities to improve efficiency and propose changes to pod workflows
Support the integration of automation and Gen AI tools into delivery workflows to improve speed and scalability
Make day-to-day delivery decisions within agreed workflows, and escalate scope, risk and priority changes to the Account Director

What you need to be great in this role:

Proven capability in project or delivery management, ideally in an agency or marketing environment
Skill in managing multiple projects at once and adapting when priorities change
Working on HTML/email marketing campaigns
Proficient in utilizing Monday.com project management software
Strong organisation and careful attention to detail, with a proactive approach to solving problems
Clear communication and sound judgement when working with designers, QC specialists, account teams and client-side stakeholders
Proficiency in Adobe Workfront and Microsoft 365, and comfort learning new tools and platforms
Experience working with agile or other structured project management methods
Understanding of integrated, cross-channel marketing campaigns
Familiarity with digital marketing tools, analytics platforms and client reporting
Experience integrating technologies or automation into workflows
Ability to build positive working relationships with client-side teams while maintaining a high standard of agency service
Nice to have: experience with beauty, skin care, hair care or dermatological products, and interest in science-led content

Gen AI & Agentic Thinking

Advanced use of Gen AI and automation tools to improve delivery efficiency and output quality
Experience designing AI-assisted workflows for yourself and your pod