Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Community Manager

Location: Toronto, Ontario

Must be 21+

Hybrid position (1-2 days in the office)

About the role:

As Community Manager, you'll be responsible for the day-to-day management of brand social channels — from content creation and publishing to community engagement and performance reporting. Working closely with account management and creative teams, you'll contribute ideas and bring a sharp understanding of what works on social. This is a role for someone naturally curious about culture, comfortable working at pace, and able to adapt their voice across multiple brand identities.

What you will be doing:

Create, publish, and manage content across brand social channels including TikTok, Instagram, Facebook, Snapchat, Pinterest, and Reddit
Generate content ideas daily and execute them with speed and quality
Engage with communities in the comments — responding to fans, initiating conversations, and identifying content opportunities in real time
Monitor platforms for trending moments and cultural hooks, proposing relevant, brand-appropriate responses
Contribute to influencer briefs alongside the wider team
Track, analyse, and report on content performance against KPIs using platform analytics and social tools
Partner with account management and creative teams to develop larger campaign ideas
Stay current with platform changes, algorithm updates, and emerging social formats — and bring fresh thinking to how the team works

What you need to be great in this role:

A strong grasp of major social platforms and what makes content perform — across TikTok, Instagram, Facebook, Snapchat, Pinterest, and Reddit
Versatile writing ability — you can adapt tone and voice to suit different brands and audiences
Experience creating and posting content for brand social channels
Familiarity with social analytics and reporting tools such as Khoros, Sprout, Sprinklr, or Hootsuite
Comfort working in fast-moving environments where daily output is expected
An eye for culture — you notice what's trending, what's resonating, and what's worth engaging with
Basic proficiency with Microsoft Office (Excel, Word, PowerPoint); Adobe Photoshop is a plus
Agency or in-house brand experience is helpful — but strong ideas and platform instinct matter just as much

Gen AI & Agentic Thinking

Basic proficiency with Gen AI tools relevant to social content creation and copywriting
Curiosity about how AI can support content ideation, caption writing, and social reporting
Willingness to develop prompting skills and explore AI-assisted workflows
Agentic mindset: ability to break tasks into clear steps, prioritise, and find efficient solutions

Req ID: 18723

#LI-JB1 #LI-MIDSENIOR #LI-HYBRID

At the time of this posting, the base salary for this position may range according to what's stated below. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package.

Salary Range

$55,250—$61,750 CAD

Our values shape everything we do:

Be Ambitious to succeed

Be Imaginative to push the boundaries of what’s possible

Be Inspirational to do groundbreaking work

Be always learning and listening to understand

Be Results-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community, clients and creations