Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Senior Account Manager/Project Manager

Location: Hong Kong, China

About the role:

OLIVER is seeking an experienced Senior Account Manager/Project Manager to join a high-profile account for a Fortune 500 financial services firm. This relatively new global account has already seen growth and is continuing to expand.

The Senior Account Manager/Project Manager will be a hybrid role covering both account management and project management, working alongside the Program Director, Project manager, creative team and key stakeholders to support projects from initial concept to final delivery.

This role requires fluency in English and Cantonese (Mandarin or Japanese is a plus). This role is on-site at client office.

What you will be doing:

This dedicated team is comprised of project managers, creative and digital designers, developers, and video producers. The team also partners closely with Japan, Shanghai, India, and our global counter-parts in US and UK.

You will help manage the production of both digital and print products across Asia.

Digital: corporate websites, campaigns, newsletters, email flyers, e-Learning modules, banner images, and graphics, etc. Knowledge of Sharepoint and Figma will be a plus.

Print: you will handle posters, flyers, brochures, newsletters, signage, event/campaign collateral, and communications related to major holidays, among other projects.

Build relationships with day-to-day clients, external agency partners, and our cross-functional agency team
Support the planning and execution of multi-channel marketing campaigns across digital, print, website, and video deliverables
Leverage project management skills to manage multiple projects to tight deadlines in a fast-paced environment
Review and refine creative project briefs, gather supporting files, collaborate with our creative team to develop, adapt, optimize, and deploy assets according to all required digital/print formats and specifications
Act as an internal client advocate and knowledge center; guide best practices across creative, production
Take in client feedback, assess the best way to move forward, and communicate instructions/next steps to the team by making recommendations and decisions
Collaborate with operations and project management team to share best practices and streamline processes
Assist with brainstorming and concepting, look for every opportunity to bring creativity forward, convey strategic sensibility when evaluating, or presenting creative work
Work closely with Account and Project Management teams to scope and cost out projects in addition to managing the day-to-day executional requirements
Conduct regular status meetings to review deliverables according to agreed milestones and actively seeks performance feedback on both process and work product, and incorporates that feedback into a culture of continuous improvement

What you need to be great in this role:

At least 8 years in integrated marketing, digital advertising, account management or project management.
Exposure of working in a client facing capacity, from building relationship with senior clients handling client requests, to taking full and conclusive briefs and delivering to exceed the client’s requirements
Studio management or coordination experience is highly advantageous, as is the understanding of the mechanics of a creative studio
Ambitious – Shows determination and a desire to succeed. Continually helps clients to evolve