About Nscale

Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.

At Nscale, our Legal & Compliance team plays a critical role in driving business success by partnering with stakeholders to anticipate regulatory change, operationalize compliance requirements, and deliver solutions that protect the company while enabling commercial opportunities, to scale confidently, sustainably, and with integrity.

We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future.

About the RoleYou will own Nscale's SpeakUp hotline and lead internal investigations globally, making sure every concern raised is heard, handled fairly, and turned into improvement. You will run the case lifecycle, from intake and triage to fact-finding, reporting and remediation, and build the programme as Nscale scales across new countries. This is a hands-on role for someone who can run sensitive matters with discretion, stand up to scrutiny from the auditors and regulators, and make the channel trusted by employees and third parties.

Key stakeholders

People team

Employment Legal

Legal team

Finance, Information Security, Data Privacy and Physical Security teams

Business leadership

What You’ll be Doing

SpeakUp Hotline Operations

Own the day-to-day running of the Nscale SpeakUp hotline and the case management platform, including configuration, intake channels and language coverage, user access,
triage and communications.
Manage the relationship with the platform provider, acting as the main contact, managing contract obligations and conditions, renewals and budget, and holding the provider to agreed service levels.
Run regular service reviews with the provider, escalate and resolve issues, and work with internal teams when necessary.

Investigations and Case Management

Lead Compliance-owned investigations and coordinate those led by other teams.
Prepare investigation plans, run interviews with reporters, witnesses and subjects, gather and analyse evidence, and write investigation outcome reports and recommendations.
Work under the direction of Legal to preserve privilege, apply local-law requirements and manage outside counsel or forensic consultants within budget.
Escalate matters without delay, when required.

Data, Reporting and Insights

Set and enforce case data standards in the platform and run regular quality checks so the case record is complete, consistent and accurate.
Own user access and permissions, audit trails, confidentiality controls and retention rules, and work with Information Security and Data Privacy so the system stays secure and audit-ready.
Refine programme metrics and maintain dashboards leadership can use on demand.
Produce SpeakUp reports, covering key metrics, with figures reconciled to the system before release.
Spot emerging risks, hotspots and patterns by team, region or issue type, and raise them before they grow.
Turn case outcomes into lessons learned, share anonymised case studies and themes with the business, and feed insights into policy updates, training and control improvements.
Improve case categorisation and data quality so trends in culture and controls are visible early.

Programme Development

Maintain and improve internal procedures, standards, templates and toolkits.
Ensure investigators are trained and fully equipped to conduct the cases under Nscale standards.
Design and implement SpeakUp awareness campaigns.