Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures.

Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard.

We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good.

Please note that we do not offer visa sponsorship for this position.

Role Summary

This position is responsible for the suitability review and approval of broker-dealer and investment adviser accounts and transactions. The role analyzes complex securities transactions and handles discussions with the field on escalated transactions.

Working closely with the Registered Representatives of Equity Services, Inc. (ESI), this position reviews new business and subsequent transactions across annuities, mutual funds, 529s, and advisory business. The role also delivers suitability training, drafts field communications, and drives process improvements through to implementation.

The ideal candidate brings agility, strong knowledge of securities product features and regulatory requirements, business acumen, and courage, along with excellent communication skills and a commitment to lifelong learning.

Essential Duties and Responsibilities

Provide superior service to the Registered Representatives of ESI and their clients.
Review new business cases and subsequent transactions promptly and accurately, including annuities, mutual funds, 529s, and advisory business.
Conduct in-depth case reviews and documentation within established time constraints.
Analyze complex securities transactions and handle discussions with the field on escalated transactions.
Deliver effective solutions when handling sensitive situations related to case review.
Systematically review and approve the daily Trade Blotter and similar reports.
Conduct post-transaction follow-up to help resolve outstanding items.
Provide quality internal and external support to make it easier to do business.
Deliver presentations and suitability training internally and externally as needed.
Identify process improvements and see them through to implementation.
Draft field communications.
All other duties as assigned.

Minimum Qualifications

Bachelor’s degree.
10 years of financial services experience.
8 or more years of experience conducting suitability reviews of broker-dealer and advisory business.
FINRA Series 7 and 24 licenses.
Strong knowledge of annuity products.
Strong background in customer service, with the ability to handle difficult conversations.
Complex problem solver who can thrive amid ambiguity.
Ability to think independently and tactfully challenge the opinions of others.
Demonstrated ability to perform quality work in a fast-paced environment and to work well as a team player with individuals at all levels of the organization.
Superb interpersonal, time management, communication, and organizational skills.
Ability to pass a background and fingerprint check.

Preferred Qualifications

FINRA Series 53

AI Proficiency Expectations

At National Life Group, we view AI as an enabler of human potential. We use AI to help us work smarter, serve more clients, and keep our promises, while remaining a relationship-driven business where our people are our greatest strength.

All applicants are expected to:

Leverage approved AI tools, where appropriate, to improve the efficiency, quality, and impact of their work.
Stay curious and open to new AI-enabled ways of working.
Exercise sound judgment by reviewing and validating AI-generated content.
Maintain accountability for the accuracy, quality, fairness, and integrity of work products by adhering to National Life's AI guiding principles.