Office Manager

Location: Dallas, TX

Department: Business Operations

Reports To: Administrative Services Manager

Position Overview

The Office Manager is responsible for ensuring the Dallas office operates efficiently, professionally, and in alignment with company standards. This role serves as the primary on-site administrative resource for employees, visitors, and business partners while supporting facilities coordination, office operations, employee onboarding, office safety, event coordination, and administrative processes.

The Office Manager acts as the liaison between local operations teams and centralized service departments including Administrative Services, Human Resources, Information Technology, Safety, Finance, and Business Operations. The role helps create a positive employee experience while ensuring the office environment remains safe, organized, operationally ready, and supportive of business growth.

Key Accountabilities

Office Operations & Administrative Support

Coordinate day-to-day office operations to maintain a professional, organized, and productive work environment.
Serve as the primary point of contact for office-related questions, requests, and administrative support needs.
Manage office procedures, records, documentation, and administrative workflows in accordance with company standards.
Support office correspondence, communications, and local administrative initiatives.
Assist with special projects and business operations initiatives as assigned.

Facilities & Workplace Management

Coordinate facility maintenance, repairs, and vendor services to ensure office functionality and appearance.
Manage relationships with building management, maintenance providers, security vendors, cleaning services, and other facility-related vendors.
Submit and track facility service requests and follow through to resolution.
Coordinate office moves, furniture installations, workspace changes, and office setup activities.
Help maintain workplace standards related to cleanliness, appearance, safety, and employee experience.
Monitor office space utilization and identify facility improvement opportunities.

Office Readiness & Asset Management

Maintain adequate inventories of office supplies, breakroom supplies, furniture, and workplace resources.
Coordinate ordering, receiving, and distribution of office-related materials and equipment.
Assist with office asset tracking, workspace assignments, and administrative equipment management.
Support company branding initiatives by maintaining office displays, signage, and workplace presentation standards.

Employee Experience & Office Support

Support employee onboarding activities for new hires assigned to the Dallas office.
Prepare workspaces and coordinate onboarding logistics with Human Resources and Information Technology.
Assist with employee events, office celebrations, meetings, and engagement activities.
Coordinate visitor management processes and ensure a welcoming experience for guests and business partners.
Support employee communication and act as a local resource for administrative questions.

Safety, Security & Compliance

Coordinate office access, security processes, badges, keys, and related administrative controls.
Assist in maintaining office emergency information, evacuation plans, and workplace readiness requirements.
Support office safety inspections and corrective action follow-up in partnership with Safety leadership.
Help ensure compliance with company policies related to office operations and facility management.
Maintain required office documentation, records, and administrative compliance files.

Meeting & Event Coordination

Coordinate conference rooms, meeting logistics, catering, and visitor accommodations.
Support local training events, leadership meetings, customer visits, and company functions.
Assist with scheduling, setup, materials preparation, and event execution activities.
Coordinate travel and lodging arrangements when needed to support office activities.

Technology Support & IT Coordination

Serve as the primary on-site point of contact for centralized IT support for the Dallas office.