About Moloco

Moloco is an AI-native performance advertising company, bringing the power of AI advertising to the open internet. Founded in 2013 by machine learning engineers who had built AI advertising systems inside the world's largest technology companies, Moloco began from a shared mission: to build that same engine for the open internet.

Today, Moloco is one company with two businesses, built on the same compound AI system. Moloco Ads is our AI-native performance advertising platform, helping mobile app marketers acquire, retain, and re-engage high-value users across the open internet. Moloco Commerce Media is our AI-native retail media platform, enabling retailers and marketplaces to turn their platforms into thriving ad businesses. Both are powered by CARA (Compound Ad Recommendation Architecture), the AI system behind every Moloco product.

At Moloco, we bring together those who've already solved hard problems and those with the drive to. Here, we work on some of the complex problems in AI advertising, at a scale and level of sophistication very few companies can offer. Come build what's next.

The Impact You'll Be Contributing to Moloco

As a Growth Strategist at Moloco, you’ll play a key role in enhancing customer relationships, optimizing product performance, and driving revenue growth. You’ll contribute to the company’s success by working across teams, solving complex challenges, and ensuring clients get the most out of our AI-powered solutions. Your work will help Moloco scale efficiently and maintain its leadership in the programmatic advertising space. You will get the full experience and learnings from a dynamic startup based in Silicon Valley made up of industry leaders who are experienced, data-driven, motivated, and humble.

Responsibilities:

Customer Relationship Management

Own day-to-day customer relationships, acting as a trusted partner and delivering exceptional client service.
Lead multiple partnerships, client meetings, and business reviews.
Communicate effectively across multiple mediums (oral and written), both internally and externally, ensuring progress against goals is transparent and well-documented.
Prioritize client needs and ensure timely, thoughtful service with high attention to detail.

Product Knowledge and Optimization

Become an expert in Moloco’s products and industry to provide insightful education and recommendations to clients.
Oversee the setup and monitoring of client campaigns, proactively identifying opportunities for expansion, experimentation and optimization.
Utilize data tools (e.g., SFDC, Moloco Cloud Platform, Looker) to analyze performance, produce reports, and advise clients on next steps.
Effectively manage cross-functional work streams when needed to identify and fix technical problems.

Revenue Growth

Develop and execute strategies to drive upsell and cross-sell opportunities, balancing short-term gains with long-term client success.
Use data-driven storytelling and problem-solving to influence stakeholders and drive revenue growth.
Maintain deep knowledge of client businesses and align Moloco’s solutions with their evolving needs to capture new revenue.
Identify and pitch incremental opportunities that are aligned to client’s growth objectives and scale accordingly in partnership
Effective objection handling through problem solving and creative thinking to drive revenue.

Process and Product Improvement

Proactively identify opportunities to improve internal processes and collaborate cross-functionally to enhance the quality and efficiency of our services.
Provide market feedback to influence product development, working with Product, Data Science, and Engineering teams; ensuring Moloco continues to meet client needs with cutting-edge solutions.

Team Collaboration and Culture

Foster a team culture of accountability, collaboration, and high performance, taking ownership of challenges and driving long-term solutions.
Evidence of a growth mindset. Demonstrate persistence, positivity, and grit in problem-solving while sharing feedback and information to help the team succeed.