At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.

The Role You'll Play

Playlist builds software for the wellness and services economy. Our platforms include Mindbody for fitness and wellness studios, Booker for appointment-based businesses, and Kite for large multi-location franchises, with more verticals on the way. Tens of thousands of businesses run their day-to-day operations on our products.

As a Software Engineer III on this team, you’ll help build the outbound marketing side of Playlist's CRM and Marketing platform — the tools our customers use to stay in touch with their clients and bring them back. That includes:

Marketing campaigns

Automated lifecycle journeys

Re-engagement and retention automation

Audience and subscriber management

Right now, much of this runs on a third-party marketing platform. We’re building those capabilities in-house, starting with a customer segmentation engine that lets businesses define and target audiences from their own data. There’s a lot to build, and we’re hiring engineers to make it happen.

What You'll Do

Build and ship production code for services behind campaigns, journeys, and audience management

Develop and test APIs, ensuring customer and subscriber records stay in sync through robust data pipelines

Add features to segmentation and targeting tools, while fixing bugs and reviewing pull requests

Collaborate closely with Product, Design, and senior engineers to shape solutions from well-defined tickets to larger system components

Handle production issues with the team, contributing to reliability and resilience

Grow into ownership of larger pieces of the system as you gain familiarity

Experience You Bring

Strong coding mindset: you care about writing great code and solving the right problems

Proficiency with languages like C#/.NET and TypeScript/JavaScript

API design expertise and experience with microservice architecture

Observability familiarity with tools like New Relic or Kibana

Deep SQL knowledge and relational data modeling skills

Agile mindset with strong grasp of software development lifecycle practices

Ability to navigate complexity, assess tradeoffs, and execute with confidence

Excellent communicator who brings others along and helps ideas stick

Technologies You Could Be Working With

Languages: C# and .NET / ASP.NET, React/Next.js/TypeScript
Data: PostgreSQL / Amazon Aurora (Npgsql), Microsoft SQL Server, DynamoDB, EDW (Snowflake), Redis (AWS ElastiCache), FluentMigrator
Architecture: Microservices on AWS including event driven (SNS, SQS, Lambda, EKS, Aurora, ElastiCache, CloudWatch, Secrets Manager, STS), with CDC pipelines and GraphQL
Monitoring: New Relic, NLog, CloudWatch Logs
This list is here to show how we work today. We do not expect you to have used every technology on it.

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.