Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking a Head of Growth, Hospitality to serve as a critical commercial leadership position responsible for developing and executing the growth strategy for the hospitality segment. This leader will shape the long-term vision and roadmap for profitable growth in Metropolis’s hospitality sector, bringing together data-driven insights, commercial strategy, and ecosystem partnerships while owning the segment growth number. You will drive commercial expansion, scale innovative parking, security, and recognition technology, expand vertical marketing narratives, and forge key enterprise partnerships with major hospitality brands while collaborating cross-functionally across product, sales, marketing, and operations to establish market leadership.

What you'll do

Lead strategy and execution to grow our hospitality vertical and location base across all regions by partnering with sales and operations teams to close business
Open and win deals in key national accounts within the hospitality vertical while co-selling alongside regional sellers on high-priority accounts
Ensure vertically-oriented value proposition is strong and establish vertical-standard commercial structures and deal terms
Scale hospitality B2B marketing initiatives, trade-press coverage, and vertical conference presence across major conventions and associations to ensure Metropolis becomes a recognizable brand
Build strategic partnerships and collaborations with key consultants, advisors, channel partners, and enterprise influencing bodies across major hospitality brands
Collaborate cross-functionally across product, marketing, sales, and operations to scale core offerings and develop the roadmap for additional vertical products
Build a strong partnership with product leaders to translate customer input into product-market fit and drive actual impact from our products
Co-lead the unified product and service roadmap, defining wayfinding solutions, validation strategies, and biometric integrations
Commercialize and scale the Metropolis Recognition Platform throughout the hospitality industry
Partner with the data team to establish performance dashboards showcasing value creation for hoteliers, and drive thought leadership in industry forums to fuel top-of-funnel pipeline

What we're looking for

15+ years in the hospitality industry segment with proven commercial growth leadership
Strong background in strategy, business development, partnerships, P&L management, and a track record of winning key national accounts
Extensive contacts, respected relationships, and an established network of vertical-specific partners across the industry
Skilled in financial modeling, structuring vertical-standard commercial deal terms, data-driven decision-making, and market analysis
Demonstrated ability to manage cross-functional teams, partner closely with product leaders to align customer input to product-market fit, and drive organizational alignment
Excellent presentation and stakeholder management skills
Experience leveraging AI platforms and data-driven tools to accelerate commercial growth, optimize pipeline performance, and scale vertical sales strategies

While not required, these are a plus

MBA degree or equivalent

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection