Who We Are

Launchpad Technologies Inc. is a global technology partner connecting top talent with high-impact projects across North America and beyond. We specialize in Staff Augmentation and product development, helping companies scale with agility while empowering professionals to grow in meaningful, remote-first environments.

What we are looking for

Own the operations. Solve complex challenges. Make enterprise data platforms run smoothly.

At Launchpad Technologies, we're looking for an experienced Splunk Administrator / Subject Matter Expert (SME) to support and optimize an enterprise-level, on-premise Splunk environment for one of our international clients. This is a hands-on opportunity for a technical professional who enjoys keeping critical platforms running efficiently, solving operational challenges, and helping internal teams get the most out of their Splunk environment. You'll take ownership of day-to-day administration, user access management, troubleshooting, and internal support while having the opportunity to contribute your expertise to broader technical and architectural discussions.

If you're a proactive problem-solver with solid Splunk Enterprise administration experience and a passion for reliable, well-managed infrastructure, we'd love to hear from you!

📅Start date: ASAP

🖋️Contract type: Full-time, Contractor

🕘Work hours: 7.30 AM – 4.30 PM PST

💻Work mode: 100% remote

🌎 Location Requirement: This opportunity is exclusively open to candidates who permanently reside in Latin America (LATAM).

What You’ll Be Doing

Administer and maintain an on-premises Splunk Enterprise environment, ensuring reliable day-to-day platform operations.
Manage user provisioning and access, supporting internal users with account administration and permissions.
Troubleshoot and resolve operational issues, identifying root causes and providing timely, effective solutions.
Provide technical support to internal stakeholders, answering Splunk-related questions and helping teams navigate platform challenges.
Monitor and support platform operations, proactively identifying opportunities to improve stability and operational efficiency.
Act as a Splunk subject matter expert, sharing technical knowledge and best practices with internal teams.
Contribute to technical and architectural discussions, providing recommendations on platform improvements and implementation decisions when appropriate.
Collaborate with cross-functional stakeholders, communicating clearly about requests, incidents, resolutions, and ongoing activities.

What You Need to Succeed

Must-haves

+4 years of proven hands-on experience administering Splunk Enterprise in on-premises environments.
Strong understanding of Splunk administration, including user provisioning, access management, and permissions.
Practical experience providing operational support and troubleshooting Splunk-related platform issues.
Ability to independently investigate, diagnose, and resolve common administration and operational challenges.
Experience supporting internal users or enterprise customers in technical environments.
Strong written and verbal communication skills, with the ability to explain technical concepts to different stakeholders.
Advanced+ English level, both written and spoken.
A proactive, self-directed mindset, strong problem-solving skills, and the ability to work effectively in a remote environment.

Nice-to-haves

Experience contributing to Splunk architecture, implementation, or platform design decisions.
Previous exposure to large-scale or enterprise-level Splunk deployments.
Hands-on experience with Cribl.
Relevant Splunk certifications.

What to Expect from Our Hiring Process

We believe in a transparent, thoughtful, and candidate-friendly recruitment experience. Our process is designed to help us get to know you while giving you the opportunity to learn more about Launchpad, our team, and the role.

Intro Chat with Talent Acquisition: An initial conversation to learn about your background, experience, career goals, and expectations | 60 Minutes